deduction in balance

Location/place: surat

Name of company/service: tata docomo

myself kevin shah…
this is the 3rd time i complaint against tata docomo about balance deducting..
i was searching on google..n then i select a site which is not payable and not related to tata docomo….
after selecting that the tata docomo page was appeared directly and 49 Rs. cut from my main balance…
when i called a customer care…they told me that their system is not working properly..n cut my phone…
tata docomo make me fool and they charged us anytime without clicking their advertise or visiting their sites on mobile….
even they didnt msg me for what reason they cut my balance…
i want my balance back…

name – kevin shah
mob no. – 9067745714
email id – [email protected]


Comments

One response to “deduction in balance”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care,
    Tata DOCOMO

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