Deducting account balance from my account

Dear sir

I have emailed here about complaint of balance deduction then your customer care executive called me yesterday from 9763100136 this number . And they said that your deducted balance are refunded you can check your balance after call end then I said ok n ended call but actually they doesn’t given any refund yet . And from yesterday they again started three services on my number . So please kindly solve this problem .Idea cellular activated 16-17 services on my number from last 10 days
And finally I’m saying that this is very very bakwass n bager company
Yours customer
Bhagwat Gawali
9767739936


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