deducted balance from main account without any desired reason

Hi
My mob. No.is 9936923043 . & It is in airtel network.
My account balance (rs 150 ) had been deducted from my mobile in 11 oct. 2014 at 5:10 pm.
I have call many time to airtel customer care but they could not give me the desired reasons.
&each time they repeated that your balance could not be refunde.
Also each time they disconnected call
i.e. I posted here
Give me suggestions
What can I do
Please register my complain


Comments

2 responses to “deducted balance from main account without any desired reason”

  1. Dear Nihal,

    This is with reference to your post dated 12 Oct. 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
    You can also get in touch with us at [email protected]

    Regards
    Saurav Ahlawat
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Dear Nihal,

    This is with reference to your post dated 12 October 2014.

    We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

    We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [email protected]

    Look forward to hearing from you.

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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