Location/place: India
Name of company/service: HTC & Redington India Ltd.
I deposited my HTC phone with Redington India Ltd Vadodara Branch to get it repaired the volume key and unlock key for 12 days. On 21st I got a call saying phone is repaired. Same day i went to collect but it was found that only volume key was repaired and not unlock key. So they kept my phone again saying for 15days. Then on August 1st i got call saying phone is repaired so i went to collect on 4th August where i found that previous problems were solved but my phone body was damaged and working speed of phone had gone down. So they told that it will take more 15 days to complete this problems. So i told that i m a working person and a student and i need a phone so either give me standby phone or get me in 3 days my phone. So they denied and When called in customer care of HTC they told that they cannot help and it will take 15 days.
Leave a Reply