Location/place: Navi Mumbai
Name of company/service: HDFC Bank
After using a credit card of this bank for several years and having paid on time always, the bank charged me twice for a specific transaction. While the discussions were on, they kept adding late payment charges and on fine day, without any further notice, they deducted Rs 11,000 from my bank account, which was with the same bank. I tried my best, but as usual, noone heard anything. I went upto the highest level in the bank. I had given up.
After almost 5 years, I had applied for a credit card again and to my utter dismay I was told that the bank cannot issue me a credir card because of earlier payment default.
1. I was charged double
2. Late payment charges accumulated due to delay on their part
3. Without intimation they debited my account and settled the claims
4. They refuse to provide me service
This is arm twisting of the highest order.
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