continuous deduction and activation of unwanted services without any information

Dear Sir,

It is very disappoint that I am fed up with the services of reliance as they always deducting my balance by activating some craps like VIDEO STORE service..etc.. There is no response regarding my mails ( which i sent to reliance customer care ) and also from customer care calls ( when i make calls), for requesting to unsubscribe this crappy service and further don’t activate any VAS service without my permission & please refund the balance which got deducted. I also activated DND in my number but it happened again and again. its very annoying!!

SMS Details:

Amount Charged for VAS VideoStore Rs:1.00.
Current Main Balance : Rs:3.12
Received on Date: 22/10/2014

Amount Charged for VAS VideoStore Rs:1.00.
Current Main Balance : Rs:2.12
Received on Date: 23/10/2014

Amount Charged for VAS VideoStore Rs:1.00.
Current Main Balance : Rs:1.12
Received on Date: 24/10/2014

Thanks


Comments

One response to “continuous deduction and activation of unwanted services without any information”

  1. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

    Regards,
    Reliance Communications

Leave a Reply

Your email address will not be published. Required fields are marked *