Connection of New SIM.

I have taken one postpaid sim card on 28/12/2014 from gallery at Kalamboli for my office use & I got registered to the number 9594974879 for Mr.Sandip Ahire . I waited for 2 days . It was not activated . So I called to customer care , there they told that number is registered for other person & not for Mr.Sandip Ahire .

So again I visited to gallery at Kalamboli , they asked some changes on document & again provided new number i.e 9594250728 on 07/01/2015 . It is also not still activated . No any verification call received.
After few days idea gallery kalamboli call mi and said Your Sim is Activated.Your Verification successful.
I use this sim for my company working purpose .After few days i received one bill payment message Rs.536/-.and then stop my Outgoing services.
So , again when I contacted to customer care , they are saying that the number is not verify & not registered.
i visited again customer gallery submitted new document & id proof but he said this no is not activated again this SIM.

So , again when I contacted to customer care&gallery , they are saying Pay the bill amount 536/- and discontented the connection.
Already I have visited 3-4 times to your gallery ….& I don’t think other vendors take so much time to just activate one sim card connection .

Please look into this matter urgently & find out the cause why it is taking time…instead of asking us to come at your gallery again & again.

For your kind consideration & immediate action.



2 responses to “Connection of New SIM.”

  1. Ideacellular Avatar

    Dear Customer,

    We regret the inconvenience caused. We have your contact details. We will get back to you shortly.

    Thanks & Regards,
    Customer Care, Idea Cellular

  2. Ideacellular Avatar

    Dear Customer,

    We tried contacting you on your Idea number but we couldn’t’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

    Thanks & Regards,
    Customer Care Idea Cellular

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