not complete the order and didnt refund my money and provide wrong information

I ORDERED ON 22-10-2014 FOR AN ORIENT ACTUS GYESER AGAISNT ORDER NO 24283727, AFTER CONFIRMATION AND ONLINE PAYMENT DONE…SHOPCLUE CANCEL MY ORDER WITH OUT GIVING PRIOR INFORMATION TO US. I WAIT FOR 15 DAYS THAT BY TODAY, BY TOMARROW I SHALL RECIEVE MY PRODUCT BUT UFFFF, AFTER FOLLOW UP FROM THE CUSTOMER CARE TO SOME GANESH, KRISHNA OR ELSE./…THEY SAID DELAY FROM THE MECHANT THAT WHY CANCELED THE ORDER ON 12.11.2014… AND I DIDNT TOLD TO THAT PERSONS TO CANCELL THE ORDER…WITH OUT INFORMING ME THEY CANCEL THE ORDER…i am fed up from the services of shop clue AND STILL 8 DAYS ARE OVER AND WE DIDNT RECIEVE MY PAYMENT TILL DATE…