complainy against idea cellulor

Location/place: jhansi up

Name of company/service: idea cellulor

mobile no 7309165206
I alwz recharge from this site.yesterday i recharged by 220/- .today i recharged my no. by spcl tarrif voucher of 24/- , which gives 35p/m for 28day.
bt without any succesful notation. amount duducted from my acount. again i tried to recharge bt again my amount deducted and recharge not done this time it showed error plz try again . amount of rs 48 deducted from my a/c. i called custmor care 12345. and told evrythng. at the end they said we cant register this type of complaint bank will give your money back. how logicless talk is that recharge done with official site of idea. because of their error bank will return money.??? No its all idea cellulor responsibility
to return my money.
plz register my complaint as even custmore care is not helping me to return my money.
I trusted this site to recharge my idea sim and i will keep recharging if idea will be fair to us.
Thank you


Comments

One response to “complainy against idea cellulor”

  1. Idea Cellular Avatar
    Idea Cellular

    Dear Priyanka,

    We regret to inform you that we are unable to find your payment, thus we request you to forward us a screen-shot of the bank statement (un-editable) showing the deduction made from your account towards payment of your number on our E-mail ID: [email protected]. for further course of action.

    Thanks & Regards
    idea Cellular!

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