Location/place: Delhi NCR
Name of company/service: Vodafone
My name is Lalan Jha and i want to file a complaint against Vodafone Billing Dept. As they have been misleading me for past 3 months.
I am a postpaid customer and My vodafone no. is 9999701949.
A person name Pankaj chugh, mobile no.9250688761, and collector id card no.H6633 from agency M/s. Hi-tek investigation services pvt ltd has visited me for payment of Rs.1000. i told him that vodafone is charging me extra bill than actual. So he said that, yes vodafone is charging more than actual bill in postpaid connections and i should pay him minimum 700 Rs. At lastly he compromises for Rs.500 for one condition that i should pay him extra Rs.100. I paid total of Rs.600 and said that my no. will activate withing 2 hours. After 24 hour my no. is activated and same day my no. again deactivated.
so i call customer care and visited vodafone store too .They said that i have to pay more Rs.909 and to contact that particular agency for resolution and agency will provide you waiver letter and after that your no. will be activated .So i called agency for resolution of my complaint and they said that there is no. such waiver provided to you. And now i m confused what to do beacause i’have called almost everyone but i m not satisfied with the answer. From 17 may 2013 my mobile no. is deactivated and they continously calling me and sending mails regarding payment of bill…..
Plz call me My no. 9899840270,7428712532
E-mail – [email protected]
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