Complaint not attended in warranty period

I have purchased a Samsung mobile No.C-3752 on 6th December 2014 Now instrument is hang as dead. I have contacted with Samsung Centre at Rohini Sect.7 They first told me that warranty of this product has lapsed as it products are model of year 2011 and we have no parts at this time After that they ask me that for a warrantee a box of mobile is required, On 14.8.2015 I again contacted with samsung alongwith box. . Then they told that during inspection H/S found liquid log so warrantee cannot be covered and Rs.3100/- will be charged. The Samsung is now finding excuse as they know that their products life are only for one year .The Samsung company is used poor quality of material and due to this type of problem has occurred.

Suresh Chand Garg
9868549734


Comments

One response to “Complaint not attended in warranty period”

  1. i bought a new phone however it was faulty. when i asked for service they asked me to pay 5000 rs. i’ll request you please solve the problem as soon as possible…..

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