Location/place: Nellore/ Andhra Pradesh
Name of company/service: IFB Washing Machine
We have lodged a complaint to IFB on 28-Jul-12 Complaint no. 10043702 for washing machine not working. On 03-Aug-12 3 people vistited and told MCU is gone and they changed it and charged 1500/- due no power they have told it will work.
But after power came we have tested it and still it is not working from that day to till date we are calling 2 -3 times to call center , Technicies but all are saying that we will send tomorrow , tomorrow.
Phone numbers that are calling daily.
9949269919 (Phanindra – Switch off or not reachable)
9440216448 (Vamsikrishna – Saying that there are pending calls for the past 3 months and resolving in order and telling we will send tomorrow)
9390060002(bharani kumar- started interacting with him from 21-Aug-12 saying same will send tomorrow and now he is saying with check with company and call you back)
9985410825 (Sreenivas- Swith off)
9059610020 (Radha krishna saying went to outside will come tomorrow).
We have not expected such a reponse from a company like IFB.
I request you to take appropriate action so that before the company reputation goes down.
Regards,
N.V.Satya Siva Kumar
+91-9880924166
Leave a Reply