Complaint against vodafone regarding excess mobile internet charges

Location/place: New Delhi

This is to bring your notice that I am a customer of Vodafone services with number 9873095346.
For the billing cycle ending 19-20 Aug 2012 , the bill amount received indicates an Internet charge of 4603 INR .
The data consumption as per Vodafone data balance as on 19th day of August 2012 was 1881MB approx.

When contacted at vodafone office it was said that the data usage sent was ‘approximate’.
Approximate – nearly exact , that is what approximate means.
The Internet voucher entitled me to 2048 MB and as per the bill received it declares that the 2GB was consumed
itself on the 14th Aug 2012.

There’s a discrepancy to the tune 667 MB i.e 32.568% and that is nowhere near approximate , rather it is
misleading.

Kindly revert ASAP
Relationship no- 140727228

Yogesh sachdeva
M-98730-95346
Email [email protected]


Comments

One response to “Complaint against vodafone regarding excess mobile internet charges”

  1. Hello Yogesh Kumar,

    Please share a convenient time & an alternate contact number here http://bit.ly/O72nZC for us to get back to you. We’re unable to reach you on the given number.
    Regards,
    Vodafone Customer Care

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