Complaint against timtara.com

Location/place: new delhi

Name of company/service: online shoping

Description of the order:-
Order #10283924
Order Date: 06-07-2012
Recipient: Neerajkumar Kumar
Order Status: Awaiting Shipment
Order Date: 06-07-2012 @ 12:52 PM
Order Recipient: Neerajkumar
Order Total: Rs. 9,389 INR

This order is marked as Awaiting Shipment
Your Order Contains the Following Items:
1 x Panasonic NR-A190LM 186 Litres Refrigerator

I have placed my order on 06-07-2012 on www.Timtara.Com (online transaction)
(the company name shown on www.Timtara.Com is infosecure consulting pvt. Ltd. & Site name is www.Timtara.Com),still I have not received my product. Every day I called to www.Timtara.Com (+919560114499 this no.Is not working & also called 033-40166500, 0135-3051500 but no one gave me right answer. From that time (08/08/2012),they told me they will send product coming weekend but still they are not sending my product. Please help me get my product from timtara.
Infosecure consulting pvt. Ltd.(Www.Timtara.Com)
corporate head office address is below.
Infosecure consulting pvt. Ltd.(Www.Timtara.Com)
b-26 second floor, sector 8
noida, uttar pradesh -201301
india

After several mails and phone calls I finally sent a mail to:
1) cyber crime investigation cell, Delhi police (I am based out of mumbai)
2) Hdfc bank : my branch, h.O. And nodal officer
3) banking ombudsman, rbi
7) commissioner of police, delhi police (timtara.Com parent company is based in delhi ncr region)
8) senior superintendent of police, noida (timtara.Com parent company is based in noida)
9) mr. Raja singh, timtara.Com
10) mr. Sarbjeet, timtara.Com
11) chief customer officer, timtara.Com
12) customer first, timtara.Com
13) ccavenue, avenues india pvt. Ltd., Mumbai (ccavenue is the payment gateway service provider to timtara.Com)
14) ccavenue, avenues world pte. Ltd, singapore
15) ccavenue, avenues inc., Usa
16) mr. Vishwas patel, ceo, ccavenue
17) ms. Smita shetkar, chief risk officer, ccavenue