Location/place: Delhi
Name of company/service: SBI LIFE INSURANCE
Dear Sir,
Complaint against SBI Life Insurance who cheated me.
I have taken two policies of SBI Life Insurance of Rs. 30000 per yearly (Policy no. 14025900209 – dtd. 06.12.2010) & (Policy no. 14041342601- dtd. 20.07.2011). I have paid 2 premiums in one policy and 1 premium in another. But till date my 2nd policy Original Bond Paper didn’t come yet. And company totally denying for this.
Complaint (1)
After paid 2nd premium a call came suddenly from SBI Life Insurance for verification after 2 yrs for policy that If you are taken the policies from Agent then we have not give any amount as per commitment by that agent.
Complaint (2)
I took my 2nd policy within a year because operation person promised me that SBI Life give you Rs. 30000/- as a bonus within a year. And company totally denying for this. Operation Person provide me the policy no. on my mobile.
My Rs. 90000/- stuck in company and company totally denying that you have to read first terms and condition. Company gives you 15 days free look period. But I apologize for that I was busy in my work but Company is totally denying.
Company has mentioned the name of that agent in my 1st policies. But now he left the company. Company has send two time duplicate copy of my 2nd policy with a letter. Here again mention the name of agent and he left the Company. And also mentioned the Free look condition is not available due to duplicate copy, this is written in the letter.
I am very poor person and do not know about the terms and conditions. This is happened with me first time.
My question is that most of the benefits and promise in verbally and why do not tell in verbally about terms and conditions? Why not agent tells about surrender charges which deduct from premium? Why a verification call not came within 15 days?
This is the company policy to trap client and do not verify till 2 yrs.
I am not interested to pay further premium. Please Help Me.
Please give me some way for my money that How can I get money from Company.
Thanking you.
DILIP KUMAR
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