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complaint against reliance GSM service

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AdminPost
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Location/place: Kolkata

Name of company/service: Reliance Communications

Hi,
I am Deepak Kumar. My mobile number is 9883251487. I am using reliance GSM service for more than 6 years. But on 2nd feb 2013, reliance deducted more than Rs50 for just opening a google page in mobile web browser. How can it happen if the charges is just 10p/10kb for browsing. Being an IT professional, i am quite sure that it could deduct max 1 rs for this. I called customer care several times but they are neither ready to refund the deducted amount nor ready to write a complain. Is this the kind of reward,reliance gives to its valuable customers. Even most of my friends use reliance service and it happens with them frequently.
I really want to escalate this matter to higher autority of Rcom to take proper action and do proper justice. If i dont get my deducted amount refuded, i will opt for number portability.
My details:
Deepak Kumar
Mob no: 9883251487
email id: [email protected]

Thanks,
Deepak

Comments

65 responses to “complaint against reliance GSM service”

  1. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

    Regards,

    RCOMcare

  2. Deepak Kumar Avatar
    Deepak Kumar

    Hi,
    Still the issue not solved by RCom. I got the call from Rcom on 5th feb,2013 but there was some network issue due to which we couldn’t talk. I was told that i will contacted after an hour but no body from Rcom contacted again. I have still not received my wrongly debited amount yet. I don’t want to continue with reliance service anymore if the response is like this. Please tell me the process for changing the service operater and how much time does it take to change the service? Does any kind of interruption occurs while shifting service providers?

    Thanks,
    Deepak

  3. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

    Regards,

    RCOMcare

  4. Deepak Kumar Avatar
    Deepak Kumar

    Dear Team,
    I will be available on 9883251487 completely on saturday and sunday. I don’t have office on these two days. You can give me a call any time on this number. When i remain in office,some network issue occurs.You call me at any time,if network poblem occurs then i will give my friend’s number at that time whoever will be beside me.But do call me to resolve the issue.

    Thanks,
    Deepak

  5. Deepak Kumar Avatar
    Deepak Kumar

    Dear Rcom Team,

    I don’t understand why my problem has not been resolved yet. I got a call again on 12th feb on my number 9883251487 and asked me the issue.As soon as i told complete details,the call got disconnected. There was no network issue at that time. No one called me again.
    Besides, I have already written complaint here in consumerforum. Why don’t you people read this and check in your system and resolve the issue. Everytime i can’t explain the issue and wait for no resolution. Rs50 balance was deducted on 2nd feb,2013 for some chargeable content as confirmed by customer care and its already more than 10 days and the issue still persists.I don’t know what is the retention period of data that you keep in your system. So i don’t want to listen that you are not getting the data details after 15 or 20 days. Don’t keep the issue pending ang please resolve the issue as soon as possible.

    I am getting frustrated with kind of service reliance is providing day by day.This is totally unacceptable. Reliance higher authority should take initiative for this.

    Thanks,
    Deepak

  6. Deepak Kumar Avatar
    Deepak Kumar

    Dear Team,
    Finally i got a call from Reliance mumbai office.Neelam from reliance called me and asked me to get the details of net usage on my number 9883251487 from customer care. I thought to give it a try.
    When i called GPRS section in customer care,they told me they have the data for last 3 days only.Its better to call general customer care who can give details for last 15 days or 30 days.
    I again called general customer care on *333. Sourav from reliance told me that they don’t have net usgae data details for last 15 days. If they would have it,they would easily provide this.
    If i don’t get the data details,what can be the best option for me to get my deducted amount refunded. Its just a matter of Rs 50 only but i was not aware that this 50 rs would cause this much frustration mentally.If i would know it before, i would have never complained in consumerforum. But still i am hoping what reliance could take next steps to resolve the issue.

    Awaiting for a good response from reliance.
    Thanks,
    Deepak

  7. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

    Cheers,

    RCOM Care

  8. Deepak Kumar Avatar
    Deepak Kumar

    Dear Rcom Team,

    The issue is not resolved yet. I got the call from customer care and i was told that they will raise a complain for deduction of Rs 50 and investigate further. But i neither received any complain number nor the amount got credited to my account.
    In such situation, how can you say that “your aforesaid concern has been discussed and resolved to your satisfaction.” Its totally unacceptable. I insists not to close the issue and keep it open until and unless it gets resolved.
    Awaiting a response from Reliance.

    Thanks,
    Deepak

  9. nikhil Avatar
    nikhil

    i have given a compaint to reliance customer with sr.no 198334500 ……………it was given 4days befor , still ave not solve ……………..help me plz

  10. RCOM care Avatar
    RCOM care

    Dear Customer,

    We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

    Regards,

    RCOMcare

  11. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    As per your telephonic with our customer service associate,we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

    Cheers,

    RCOM Care

  12. sushant Avatar
    sushant

    guys I got a misbehaving by agent and on 28 apr 13 u guys dedicated my 20 rs from my acc last night and than I had a word with c service and he said its a wrong dedication u will get your refunds back and next mor nothing happened than again I had a word with cservice he said its takes some time and than I had a word with the girls again and she said thats not a wrong deducted its bze of internet and when I was asking her how its happened he didint reply and she transfer my call to gprs department and its happened 2 times so sushant
    8010117809

  13. RAVI SHARMA Avatar
    RAVI SHARMA

    Hi,

    I am really feel very shame to take a Reliance Ph sim my no is 9555807915 alternate no 9717629951. From last 15 day no signal in my office premises, I would come out if I talk to someone or most of the time my ph is not reachable I am regularly call your customer care no (198). Which is continuously busy or in case my call pick by some of your representative the reply same answer that system in under updating call after some time.

    I really don’t understand if you didn’t update your system since long time then how you provide good service to customers ? 2ndly the way of taking of your representative is very bad they talk in Punjabi or even they don’t have any information properly. Even they don’t transfer call to their senior person and loud sound coming from their back end even some time abuse language also.

    Hope my complaint will be resolve and some serious action taken against your department.

  14. Avatar
    Anonymous

    ANUJ KUMAR

    Dear Rcom Team,9816362642 (RELIANCE CDMA)

    The issue is not resolved yet. I got the call from customer care and i was told that they will raise a complain for deduction of Rs 60 and investigate further. But i neither received any complain number nor the amount got credited to my account.
    In such situation, how can you say that “your aforesaid concern has been discussed and resolved to your satisfaction.” Its totally unacceptable. I insists not to close the issue and keep it open until and unless it gets resolved.
    Awaiting a response from Reliance.

    Thanks,
    Deepak

  15. Rahul Saha Avatar
    Rahul Saha

    Hello, I am Rahul, The issue which I am facing right now actually started on 07th May 2013 when suddenly I found that a Caller tune was activated on my number without my prior knowledge & Rs 30/- was deducted from my a/c for the same. I was annoyed as this activity was done without my knowledge & called the Customer Care immideately & wanted to de-activate the service, but the Advisor was very well spoken & insisted me to keep the service as the song was good, I was pleased with her & agreed to try the new subscription of the caller tune for the very first time. Again on 1st/2nd June Rs 15/- as renewal charges as told by another lady Advisor of the Customer Care.
    Today(07/06/2013), in the afternoon again Rs 30/- was deducted from my a/c so I called Customer Care Helpdesk where Mr Sudipto Sarkar informed me that Rs 30/- was deducted as Rental Charges & initially Rs 15/- was deducted as download charges. This statement was not at all accepted by me & I enquired ‘why download charge of Rs 15/- is charged again when I havn’t downloaded any new song nor have I changed the Song?? & moreomer why I wasn’t inormed about such conditions at the time of subscription??’.. But the agent was not able to help so passed over the case to his supervisor. I spoke to Mr Ghanshyam how also stated the same & stated that he has no information about 07/05/2013 & proved to be unhelpful too & escalated further. I then spoke to Mr Ranbir Kumar Singh who hardly allowed me to speak & inturrupted numerous times & kept on speaking over me, Moreover misbehaved by charging comments & direct statements which would hurt the second person’s ego & prestige. He was indirectly rude & had no manners to speak to a Customer as well as didn’t help me further, and I demanded to speak to His superior he refered me to Relience Store who will give me the number of Appelete Authority to complain further..
    In earliear instances if someone looks into my a/c he/she will find that religiously Rs 03/- has been deducted again and again which I had to call & ask customer Service to refund..
    Hence completely dissatisfied with the entire service. And I hope someone in Authority looks into this matter ASAP or I will hav to speak to TRAI.

    Thankyou
    Rahul Saha
    +918100960229

  16. sanjeev kumar Avatar
    sanjeev kumar

    my name is sanjeev kumar and my mobile number is 7878738020. I got sms from reliance having one offer that in the recharge of 599 rs. get 4000 min R2R free +100 rs free talk time. but after recharge i did not 100 rs talk time for this i contacted to customer care but they said you to have registered your complaint to nearby reliance office. then i went to nearby reliance office but they are also not behaving in well manner. so please take the necessary action as soon as possible.

  17. Amandeep Singh Avatar
    Amandeep Singh

    i would like to inform you that i am a custmer of relience gsm and my contact no is 9953625608 (DELHI) i had launched a complain regarding my balance deduction on 22 june 2013 and complain no for that is 204752533 which is still not processed i had a talk with custmer care executive several times regarding this issue and every time he just refreshes the complain and no solution is given to me till now
    on 25 june again i got a complain no. after custmer care executive refreshes the complain and complain no is 204894923
    both the time i talk with Mr AVTAR ( floor superviser ) he gives me a bad and worst feedback every time he told me to put the call on hold and after 15 min he disconnects the call by saying i am transfering your call to Hi Senior so i want you to please solve my issue and please take some action regarding this bad response of your executive Mr AVTAR .
    its already 7 days past i didnt got any solution .

  18. Amandeep Singh Avatar
    Amandeep Singh

    Finally no response from any one so bye bye relience i have ported my number to IDEA hope best for future

  19. abhijit Avatar
    abhijit

    VERY BAD SERVISES.
    I AM REALLY FAD UP WITH THE SERVISES.
    THEY ARE ACTIVAITNG ANY THING BY THEIR SELF AND DEDUCTING BALANCE..

  20. RAJAT Avatar
    RAJAT

    FOR THE PAST ONE MONTH THERE IS NO GSM CONNECTION IN THIS AREA. THINKING TO CHANGE THE SERVICE PROVIDER.

    THANKS

  21. Raviteja Yakkala Avatar
    Raviteja Yakkala

    hi
    My reliance gsm number 8897558467. Messages are blocked for 8 days and I requested customer care service for 4 times, problem was not resolved

  22. imran Avatar
    imran

    hello sir when i purchased realiance gsm sim i submitted my id on 1 yr before till now i using that sim so when i call to customer care they told me submit u r id near my area 1 shop is available but they cannot take my id they said me we r not reciving any id’s only giving new sims to customers the do not take my id and in my account i have amount bt call not going saying insufficient bal. my no is 9666062646

  23. RAJESH ROSAN DAS Avatar
    RAJESH ROSAN DAS

    MYSELF RAJESH ROSAN DAS.I’M NOW USING A MOBILE PHONE WITH RELIANCE GSM CONNECTION WHICH IS IN ORISSA CIRCLE .MY MOBILE NO . IS 9437849262. SIR , I HAD BEEN CONSULTED TO THE RELIANCE CUSTOMER CARE SINCE SEVEN MONTHS TO PORT MY VALUABLE MOBILE NO. TO ANOTHER CONNECTION.BUT I DIDN’T RECEIVE CORECT PORTING CODE TILL NOW.I’VE COMPLAINT FOR THIS PURPOSE TO RELIANCE OFFICIAL SITE & TRAI OFFICIAL SITE MANY TIMES. BEFORE A FEWDAYS WHEN I TALKED TO THE CUSTOMER CARE FOR THIS PURPOSE THEY GIVE ME A PORTING CODE & THE CODE WAS –EY992231.BUT THIS WAS WRONG PORTING CODE . WITH THE HELP OF THIS CODE I COULDN’T PORT MY MOBILE CONNECTION TO ANOTHER CONNECTION .SIR , THIS TIME I’M REQUESTING YOU PLEASE GIVE ME THE CORRECT PORTING CODE . SIR,PLEASE DON’T DISAPPOINT ME .

  24. Hitendra Singh Avatar
    Hitendra Singh

    Amount deducted 202 Rs without any information.

    I am Hitendra Singh and i am using reliance number +91-8591909899 from last 3 years but i am facing continuously amount deduction problem i have sent so many mails regarding this problem.

    Recently date July 24, 2014 reliance again deducted 202 Rs from my balance and customer care persons are saying that i used GPRS when i was net pack Rs 34(400MB data for 7 days). When i activated that plan i got message that my plan renew after 7 days even i got message 24th July 2014 in the morning that your request has been registered to activate your data service.

    But reliance deducted my 202 Rs and customer care persons are saying that they can’t refund my money.

  25. A verma Avatar
    A verma

    my no: 8820411082.
    I recharged a pack written on RCOM website 37 All call (Local + STD) to any network @30 paise/min (Kolkata circle) date: 31-07-2014 .but I got facebook and twitter pack. RCOM customer care says they have no any information regarding this pack and they can’t make a complain or nor refund my amount. Is RCOM website Link fake?http://www.rcom.co.in/Rcom/personal/prepaid/PlansandPacks.html?i=IC
    what to do please suggest .
    Regards,
    8820411082

  26. Mayank garg Avatar
    Mayank garg

    dear sir/mam,
    mere pass relince ki sim h or mein mob. samsung s3370 use kr rha hu. meri complaint ye hai ke jab mein relince ka net use krta hu tabhi relince ka net problem krta hai. mein jab bhi 198 par call krta hu vo log yahi boltain hai ke ap complaint kr dijiye. mein krta bhi hu complaint kr deta hu mera abhi ka latest complaint no. hai 223614533 . kuch kijiye mein pareshan bahut hu plz help me

    thank you
    mayank garg mob. no. 7804060719 ,8602251406
    email id: [email protected]

  27. gaurav Avatar
    gaurav

    i am gaurav . My mobile number is 7827853949. I am using reliance GSM service for more than 6 years. i am very sad to day that you deduct my balacne evertime by vas i already deactivated that. i want to refund my balance as soon as possible

  28. Yogeshwar Sharma Avatar
    Yogeshwar Sharma

    R/S,

    I Yogeshwar Sharma, with mobile no. 09326723947 using Reliance Telecom
    services for past seven years. For last one month, services to my number
    have been discontinued on the pretext of document verification. In-spite of surrendering the required documents
    providing my identity and address, services have not been restored yet.
    Each time I visit Reliance gallery, the representatives give mere
    assurances to start the services in a day or two. Even complaining to appellate authority(Req. ID. 226381590 ) is not solving the problem. Nobody picks call at appellate secretariat no. 18602002011 if one wishes to know the status of the complaint.

    I hereby request you to kindly look into the issue and activate services
    to my number ASAP.

    Thanking You.

    Regards,
    Yogeshwar Sharma
    09890087102

  29. shaik ismail Avatar
    shaik ismail

    Hello to concerned person,
    Num:9533877817
    Issue: message service barred without notification.
    Issue yet to resolve.
    Time from 1st complaint 160hours. Approx 6 days.
    Feeling Insulted. Not able to wish friends through ssm, forced to call.
    Guys whome i spoke to:
    Ismath-supervisor
    Mohd irfan-cr.

  30. Avatar
    Anonymous

    Dear Sir/madam,

    I have purchased a prepaid SIM of yours and its not activated. Almost 7days completed.

    I went to the shop 3times and ask the reason. They said due to Reliance server down this problem raised and it will take

    more time to active my SIM. Even they said that the Reliance SIM executive (I mean the person from Reliance who come to

    the shops to collect the orders of SIM) also said theat the due to the Server down it may take more time.

    But when I called to the Customer Care (198) they said that there is no such problem and you go the shop.

    Now my question is: As a customer Why should I suffer a lot for your SIM? I gave all the necessary doc. but still m

    suffering.

    Please take necessary action within 3days otherwise I will go to the Consumer Forum against Reliance.

    SIM No.: 8991014140000752162
    No. 8099171334

    Looking forward to hear from you.

    Regards
    Pranoy

  31. Praneet Avatar
    Praneet

    from last 6 month reliance people are deducting my amount with showing VAS services activated. Plenty of times requested to stop all these VAs services but now its become unbearable because in every 2 days they deduct some amount. Please help me in stopping these services else stop my this number 8287454816.

    Please help.

  32. piyush Avatar
    piyush

    I am piyush I am use reliance gsm card but network problem.

  33. piyush Avatar
    piyush

    surt network. problem. please. active. network

  34. piyush Avatar
    piyush

    my mobil no 7874291222

  35. GOPAL LUNAWAT Avatar
    GOPAL LUNAWAT

    I HAVE RELAINCE GSM NO. 9314684122 COMPANY IS DEDUCTING RS.1 FOR VAS SERVICES ABOUT 5 RS. DEDUCTED IWANT TO TALK WITH CUSTOMER CARE I DIAL 198 AFTER SELECTING OPTION 991 IT IS SAYING THAT OUR REPRESENTATIVE WILL TALK WITH YOU PLZ HOLD LINE AFTER SOME ONLINE OFFERS IT IS CALLED THANK OYU FOR CALLING RELIANCE CUSTOMER CARE AND CALL FINISHED. THAN HOW CAN I TALK WITH REL. CUSOMER CARE REPRESENTATIVE. I WANT REFUND MY MONEY WHICH WAS WRONGLY DEDUCTED OTHER WISE WAY OF CONSUMER COURT IS OPEN.
    FROM GOPAL LUNAWAT (ADVOCATE, TAX CONSULTANT), NOKHA

  36. MAKHAN Avatar
    MAKHAN

    relaince is the one of 4th class gsm service in india

  37. MAKHAN Avatar
    MAKHAN

    I HAVE A RELAINCE CONNECTION .WHEN I CONVERTS ITS PREPAID TO POSTPAID I HAD CHOOSE RELAINCE SIMPLY 599
    BUT WHEN MY BILL GENRTED BY COMPANY THEY ADD ON VALUE ADD ON VAS SERVICE EVEN I DONT HAVE NET SETTING. COMPANY ADDED 825 RS MORE THAN AS PER MY DETAIL

  38. aniket singh Avatar
    aniket singh

    due to some techinical error my balence was diducted by relience network …my 53 rupee was diducted my account .if you will not recover my diducted balence then i will port my relience sim my.no.9905582579

  39. dhiraj dhanwani Avatar
    dhiraj dhanwani

    i am dhiraj owner of a mobile retail shop,main reliance ki sabse kharab service ke jankari dena chahta hu kyuki jab koi retailor coustomers ki problem me fansta hai to reliance ke distributor n tsm retailor ka call recive karna hi band kar dete .last month meri shop me sim ka jo lout aya usme upar se jo number print huye the wo sim packet ke under n hokar dusre sirial ke numbers nikal rahe the,aisa 9 cstmrs ke saath hua jinki n to foumalitius wapis aai or n hi sim start huye,,,,,,,,,,,,,,,,compony ko shayad is baat ki jankari upar taK N MILI HO ISLIYE YE JANKARI DE RHAHU

    MY NO 8103040399

  40. dheeraj kumar Avatar
    dheeraj kumar

    Hi my name is dheeraj and my mobile number is 9312166018 I faced a lot’s of problem in last 4 month ..
    I have a two number of relince one in cdma and another is gsm.
    In cdma number I make a call but after some second call lost. And also some time I dont a make a call also a netwok problem.
    I faced In a gsm number that problem also I cant acces net on this number countinusly.
    I tried a lots of time to talk costomercare I cant make a call . call is disconnected

  41. ajit kumar sharma Avatar
    ajit kumar sharma

    सर
    मैंने 12।6।15 को 96 का रिचार्ज किया था जिसमे 96 का टॉक टाइम तथा 100 ऐम बी 3G मिलना था पर उसमे मुझे कुछ नही मिला और मैसेज आया रिचार्ज सेक्सेस् फूल ।
    साथ ही आपके कंप्लेंट नम्बर 198 और चार्जअबल नंबर *333पर जब coustomer केअर से बात करने की बरी आती है फ़ोन अपने आप कट जाता है

  42. Radha Raman Dey Avatar
    Radha Raman Dey

    I am Radha Raman Dey your old customer and my mobile number is 9477264623. I have convert BSNL into Reliance before about 4 years and from that year I am connected with Reliance gsm. Reliance network is the best network I have seen. Yesterday evening at 4-20pm from my mobile number has cut 10 rupees but I don’t know why?
    Today morning I share the problem with your customer care but she tell that my number is not Reliance. So, she tell talk with BSNL customer care. And today evening again I share the problem with costumer care executive Archana. This time she tell that your rupees can not be returnable. Then I told her give to your senior I am talking with him, but without any reply she disconnected the line. I face this problem everytime without any reason.
    When I didn’t take time to change with BSNL to Reliance exactly I will not take time to go Reliance into other network.

    Radha Raman Dey
    Mobile No. 9477264623
    email – [email protected]

  43. Prakash Avatar
    Prakash

    I have a Reliance Pro 3 data card. Number 9322831014. I have been facing this trouble since the time I bought this pathetic reliance data card. Reliance claims a

    speed of 14.7 mbps. Forget 14.7 mbps, You dont even get a speekd of 256kbps. At times if you are lucky you may get a speed of upto 1 mbps. To top it all now a days

    it has started functioning like a dial up connection during the day time. At night it may give you speed of upto 1mbps. But that’s it. During the day time when its

    mostly required, it fails to give you bandwidth. Sorry to say this but RCom is a thief. Anil bhai I pitty on you. If you do not take care of this situation now then you

    are finished in market. Call me on 9930001298.

  44. Hemant singhvi Avatar
    Hemant singhvi

    Dear Team,
    My net was just on for 1hr and I didn’t used the net my balance from 147rs got deducted to 38rs then I made my net off .After sometinme i had to make a call and tried calling a no it was saying you don’t have balance.I didn’t got to knw how can a balance be deducted even if I switched off my net and how can u charge 111rs for just the net being on and not used.

    Regards
    Hemant singhvi
    8082023770

  45. Navin kumar Avatar
    Navin kumar

    I am using prepaid 8699425111 . my prepaid balance getting cut continuously since 05 jul 15 on the name of VAS. I also not able to talk with customer care no 198 or *333.please look into matter seriously otherwise I”ll not keep relation with reliance.

  46. Mohd Quamar Husain Avatar
    Mohd Quamar Husain

    Hello,
    I am using mobile 8767490501 and recharged 220 Rs and received the balance but after one more than 200 Rupees deducted from my account. I contacted customer care on 198 but customer care executive said “I can not check details as network is not available to check details in my system.
    This is not first time I am facing issue such type of issue in last four months means unwanted balance deductions and most of the time customer care number is not reachable

  47. Gautam Biswas Avatar
    Gautam Biswas

    Reliance Mobile number: 9707040777
    Alternative contact number: 9957055110/8753030476
    Every time any amount of data pack recharge massage received details
    mentioned bellow:
    Dear Customer, We have registered your request. Your phone as modem
    will be activated shortly.
    25August2015 at 12:01a.m. my Reliance mobile recharge with RC29 +7days
    validity,
    after recharge i check data a/c by sending massage MBAL to 55333, at
    that time data balance massage received details mentioned bellow:
    Your 2G Net Bal is 2272.64 MB is valid till 31-08-2015 .,Your 3G
    Fairusage Bal is 0.00 MB is valid till 31-08-2015 .All day fun! Enjoy
    free FaceBook every Friday,
    At the time 12:09a.m. & 12:11a.m. two massage received as RC29 data
    pack activation confirmation massage details mentioned Bellow:
    Dear Customer, We have registered your request. Your phone as modem
    will be activated shortly.
    Today at 4:39p.m. when my data balance check by sending massage MBAL
    to 55333 & RC29 net pack 7days validity deducted to same day recharge
    expired today when massage received show this details mentioned
    bellow:
    Your 2G Net Bal is 2156.50 MB is valid till 25-08-2015 .,Your 3G
    Fairusage Bal is 0.00 MB is valid till 31-08-2015 .All day fun! Enjoy
    free FaceBook every Friday,

    So, solved this validity deduction problems, earlier 48GB data
    pack+Validity yet not received.

    – Hide quoted text –
    Subject: Reliance Mobile see my Ground reality first then take a
    action of my claims.
    Reliance mobile again you’re system faults & corruption cut my data
    pack validity which is recharge 25August2015, with RC29+7days validity
    lasting upto 31/8/2015 till midnight 12:00a.m. see this massage
    details on screenshot, so any answers about this validity deduction
    before this data pack actual validity till 31/8/2015, Now proved how
    Reliance mobile you’re system deducted my 48GB Data before the actual
    validity expire. Reliance mobile this system faults, so refund 48GB
    earlier data+validity & current data pack+validity till midnight at
    12:00a.m. 31/August/2015

    Gautam Biswas
    Reliance Mobile number: 9707040777
    Alternative contact number: 9957055110/8753030476
    This is my final request to Reliance Mobile 48GB wrongly deduction
    from my Reliance number which the validity lasting 25 August 2015 till
    midnight, I have full evidence with each & every single recharge
    details with me, So, send you’re official person at my & I show him
    ground reality of my claims evidence with me, I proved that 48GB+7day
    validity till 25 August 2015, which the data deduction on 19 August
    2015 is wrong deduction is you’re system faults, Send you’re official
    person at my place Gautam Biswas,
    c/o:Gautam Stores, oopposite Durga Mandir,
    Bara Bazaar, Aruna cinema hall, Pandu,
    Maligaon, Guwahati Pin:781012, District: Kamrup, Assam
    Gautam Biswas
    Reliance Mobile Service request I’d no: 236753808 & 236807571 yet not
    solve or refund yet not received.

    RelianceMobile you’re GPRS departments can contact me on my numbers:
    9707040777/9957055110/8753030476 & resolved this data deduction issues
    problems, or send you’re officers in Guwahati city at my place Gautam
    Stores, opposite Durga Mandir, Bara Bazaar, Aruna Cinema Hall,
    Guwahati-Shilong Road, Pandu Maligaon, Guwahati Pin-781012, because i
    have full details each & every single recharge details of My Reliance
    number & i proved that my recharge RC29 net pack on 19 August 2015, at
    12:01a.m. with 7days validity carry forwards earlier data balance upto
    25 August 2015, which the 48GB+400MB data balance+7days validity upto
    25 August15 cut on 19 August 2015 at midnight, this is Reliance mobile
    system problems or system corruption/errors wrongly deduction before
    my data a/c balance actual validity period expire, i proved this
    Reliance mobile system corruption, & i also retained safely RC29 net
    pack card which data pack recharge card recharge on my Reliance number
    at 19 August 2015 at 12:01a.m. So, send Reliance Mobile you’re
    official at my place or contact at my details numbers mentioned above.

  48. sumit singh Avatar
    sumit singh

    sir mere mob pe spsl off pe cheak karne k baad maine apne no. Pe 89 rs ka pack r2r free for 30days ke liye the par o sirf 7days k baad mere no pe main bal. Se katne suru ho gye aap kuchh action lo ya mai reliance pe consumer case likhunga.mai paresan ho kar ye likh raha hoo

  49. Prakash Avatar
    Prakash

    There is no mobile network in my cell no.9861235543 since 30 days, so pls guide

  50. sajad Ahmad Avatar
    sajad Ahmad

    I am a retail sales person of reliance network is bad I see net problems in my area in srinagar at dara upto 15000 customers base but no update in network provider only 2g net gives 2 to 3 kbps/s only.

  51. Suraj Avatar
    Suraj

    I am using reliance gsm no 8303830233. Koi bhi vas service nahi hai phir bhi 3 rs kat rhe hain har 3 din Mein 198 pe koi option nahi aa raha customer care se baat karne ka.

  52. Upendra raj Avatar
    Upendra raj

    hello i am a Reliance GSM Costomer 8882685709 this is my mobile no.
    60₹ deducted from my account please refunds my balance ….

  53. Amulya Bedwa Avatar
    Amulya Bedwa

    Hi .. Iam reliance gsm user
    Number-9625680650
    I have been facing internet connection problems for a week now.
    The Internet speed has totally degraded
    There has been no support from customer care service. If someone pays for the service and it is no provided then it’s a shame on your part.
    If this problem Persists I assure you I will be going up to the highest courts for the poor services you are providing.

  54. Bablu Avatar
    Bablu

    Sir maine pehle 93 ka 2g recharge karaya tha to suru me net slow chal rha tha lekin bad me net fast chalne lag gya tha… Fir uske bad mene dobara 93 ka 2g net dalaya h lekin abhi tak meri speed fast nahi hui hai… pls. My problem solve…

  55. Bablu Avatar
    Bablu

    Sir maine pehle 93 ka 2g recharge karaya tha to suru me net slow chal rha tha lekin bad me net fast chalne lag gya tha… Fir uske bad mene dobara 93 ka 2g net dalaya h lekin abhi tak meri speed fast nahi hui hai… pls. My problem solve… My no. 9717537262

  56. Naven Bhalothia Avatar
    Naven Bhalothia

    I buy a new GSM sim of mobile number 7876571241 on 14/07/16

    this not activate yet.lease sir activate this number

    Thanks in advance
    my number is 8059577250

  57. pradeep baghel Avatar
    pradeep baghel

    Dear team,

    I am Pradeep baghel nd my contact no is 9770 654 789 using for the last 5 year.

    In that year I suffered a lot of problems but could not complained anytime but now I want to take major action with relience GSM SIM.

    Before sometumes I got a offer for rs 8 in which call rate have to be reduced to 10 p/m for r2r nd 30 p/m for other local calls, but I got normal validity

    I called customer care several times but they couldn’t resolves it nd gave me 2 day, nd then 7 day and now a month are completed even there is no expectations.

    When we cal to CCE ( Customer care executive) there talk too rudely nd made call hold for more than 15 minutes, is that good in behalf of us

    *Now I just want to make complaint against those executives who misbehav with me nd neither resolved my problem*.
    At the end, RELIANCE CARE plz make sure yourself that executive they are appointed by them, are able to solve the problems or not. Thank you

    Regards,
    Pradeep

  58. pradeep baghel Avatar
    pradeep baghel

    Plz give me solution as soon as possible

  59. Rohit Pandey Avatar
    Rohit Pandey

    Dear sir
    i am Rohit pandey i am using Reliance Gsm (9015743957) from past 7 years without any problem but last two months my mobile balance deduction unnecessary without any reason.50 Rs deduced from my mobile balance at 22 Oct 2016 11:32pm .i have not send any type of request .my whole balance is to be deducted by the Reliance’s team but i requested to you pls refund my balance in my A/C .you can do any thing i want back my money in my a\c i hope you will provide the positive feedback of my complaint:
    Name:Rohit Pandey
    Mob:9015743957
    Sim:Reliance G.S.M
    Issues: unnecessary deduction balance
    Date:22/10/2016 11:32pm
    Email id:[email protected]

    Thanks
    Rohit Pandey
    9015743957

  60. jitendra vishnoi Avatar
    jitendra vishnoi

    my no. 8802564120 terminated by reliance on 10.04.2017 but when i communicated to reliance store they deny to activate the number it is very poor service face by me as reliance not doing things in right way.
    jitendra vishnoi
    8700129371

  61. aslam Avatar
    aslam

    Hi,
    I am using reliance number 8792277076.
    From past 6 days my std out going has been blocked , I am not able to call any std calls.
    All my bills are clear, current outstanding is Zero.
    I called many times to customer care they say “we are working and issue will be resolved in few days.” I am really frustrated with reliance service and customer care.
    Can some one tell me how to escalate this issue. and where can I call apart from customer care?

  62. Gowtham Avatar
    Gowtham

    Hi
    Iam using Reliance network 8144612451.
    Three days before they theft my 45rs amount from my balance.iam try to contact the customer care but I can’t communicate with them. Contact Options only available but no responds from Reliance network. Your customer care services is very worst. But after 2 days i got contact with them from another Reliance no. I am told about my issue but they said they dont have any information in ther system for last 2 days.. And they didn’t respond anything. So what should we do now..?

  63. Naveed Uvaiz Avatar
    Naveed Uvaiz

    Hi
    I have done the recharge of 11 rs and i m not getting my amount in my main balance.11 rs is doesn’t matter.How they giving service is matter. (9019683866) I m using reliance gsm Sim from past 4 years.And I m not facing any problem from last 3 years but nowadays customer care executives are very poor.If we call them they are simply telling sir we are not able to check your problems so we transfer to your for our senior executives that holding call time will be taking minimum 15 to 20 mins after senior executive coming they are simply disconnecting the call.

  64. Satpal singh Avatar
    Satpal singh

    I went to pay for reliance bill in near service provider office,yesterday and today i got the message that only 100 rupees are credited to my account as my whole bill amount was 500 rupees and i paid whole amount in cash to that people.Now,I am calling to that service provider and they are not picking up my call as I called near about 7-8 times.I am totally frustrated .Dont know,how company gives job to these unresponsible people .Even they didnt give reciept everytime.disgusting.

    Name :satpal singh
    Number:9357661333
    Ludhiana

  65. Praveen Singh Avatar
    Praveen Singh

    I had 100 rs in my reliance GSM number.since the telcom operator got bankrupt they unlawfully taken my 100 rs I can neither get my money back nor there is any chance of porting the number.reliance telcom swindled me!!!

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