Location/place: JALANDHAR
Name of company/service: http://www.indiafloristnetwork.com
Dear Team,
I am Bharti Kalia, a working women in IDBI Bank for past 2 yrs. My friend Ms. Shazia Iqbal placed an order online on the site mentioned above. After placing the order we found out that it is a fraud website trying to snatch money of people like us by cheating. When you’ll visit the site you will find out that the website is offering to deliver your orders anywhere in India, with selected products to be delivered on specific part of the country and are boasting of “same day delivery”. We’ve placed order on 9th February,2013 and order no. is HIFN-9220138498055 with the site to deliver a special gift on Valentine’s day to her friend. We’ve prepaid the amount of Rs. 1490. Now, one day before the delivery she received the following message.We tried calling continuously after receiving the message but the no. provided on their website(i.e. +91-9230721101) is busy since then. Even we tried to use the link contact us on their website but a blank page opens after that. We’re really feeling helpless they’ve not even mentioned about returning the money we paid to them. Kindly help us in resolving the problem. We can’t let our hard-earned money be taken away by any cheaters. We appreciate the work you are doing in field, you are our only hope, kindly guide us in right direction.
We’ll be very much grateful to you. I, hope to listen soon from you people.
Hi
———- Forwarded message ———-
From:
Date: Feb 13, 2013 11:42 AM
Subject: Re: HIFN-9220138498055
To:
Cc: “Indiaorder”
Dear Customer,
This is a humble reminder of the following mail.
Thanks and Regards,
Santanu Maity,
OPD-Operations.
From: [email protected]
Sent: Sunday, February 10, 2013 12:25 PM
To: [email protected]
Cc: [email protected] ; [email protected] ; csd
Subject: HIFN-9220138498055
Dear Customer,
This is to inform you that presently the order hold HIFN-9220138498055 as due to some unavoidable circumstances presently hand delivery
services is not possible in Bhiwadi
Hence, you are requested to select an alternate courier item in order to process this order.
You can select the alternative items (Dry fruits, Chocolate, Show pieces, and apparels) within the price range of your previous order. We will refund back the extra value if the alternative items cost less than the price range of your previous order.
Example:
The value of your previous order was Rs.1493/- and now you select an alternative item of Rs1393/-
In this case Rs.100 will be refunded back to your A/C in next 15 working days.
Please mail us with an alternative courier item code as early as possible, so that we can process your order and deliver the same at priority basis.
***The delivery takes place in next 1 to 3 business days in case of courier item.
We sincerely apologies for the inconvenience caused.
Thanks and regards,
Pradip Shaw
opd
IndiaFloristNetwork.com
Thanks and regards
Bharti Kalia
Jalandhar, Punjab
+91-9888543953
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