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Complaint against a staff Great Eastern Kanchrapara

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AdminPost
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Location/place: Kanchrapara

Name of company/service: Great Eastern Trading Co. Kanchrapara

Hi,

I bought a LG Microwave oven from Great Eastern Kanchrapara on 29th December 2012.
One of their staff named “SUBHA”(contact no – 9088976502) told lot of good things about their service.
But practically he stopped picking up our calls once the purchase is done.

It was said that its his responsibility to contact the LG staff for free demonstration and installation.We waited for 1 week.But we did not get any call from him about the demonstration.

Not only that, when I tried to contact him,he picked up the call and disconnected. Then he switched off his mobile.

Please take some action against him.
This kind of service unacceptable and can be harmful for company reputation also.

Comments

3 responses to “Complaint against a staff Great Eastern Kanchrapara”

  1. Debi Prosad Ganguly Avatar
    Debi Prosad Ganguly

    I placed on order for a 2 ton Panasonic split AC from Great Eastern Trading Co. Chinsurah under Invoice 16/SA/1617/01822 dated 18-04-2016 on full payment of its cost. The stores were committed to be delivered on 22-04-2016 but till 28-04-2016 I have been crying in wilderness since phone calls are not properly attended to neither any mail is looked into to sort out customers’ grievance. I iterate that response to any query by a customer, over phone, results in serious discontentment. Concerned authorities should look into all such matters more rigidly lest it invites deterioration to the seller-customer relationship. I, being a sr. citizen of 78 years, am not in a position to run from pillar to posts to get delivery of my desirable from such a shop which was established with reputation. Could you kindly look into my case immediately and apprise me either by mail or to phone 7686055420

  2. Avatar
    Anonymous

    sooo SAD……………

  3. susmita shil Avatar
    susmita shil

    Such a bad products i buy 1 refrigaretor nd this products are disput bt dont change this products.i am verry dusapointend great estern service

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