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Complaint against 3G Connection

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by

AdminPost
in ,

Location/place: Kolkata

Name of company/service: Aircel

I have taken an Aircel connection (Number – 7278662139) for 3G with FRC Rs 447 on 15-01-13. Although i have taken 3G connection but not getting speed like 2G also. I had complaint to the customer care for two times complaint no 1-10934398965 on 16-01-13 and 1-10972597071 on 21-01-13 at 11:14 pm but no one has responded and my problem not yet solved. I have mail mark to appallate officer also but no body given rly. Pl help to get my money back.

Regards
Tirtha Sadhu
9088192666

Comments

2 responses to “Complaint against 3G Connection”

  1. AircelSupport Avatar
    AircelSupport

    Hi,

    Thanks for writing in to us. We apologize for the inconvenience caused to you.
    This is to inform you, we have forwarded your complaint to the concerned circle. We will get back to you shortly.
    At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
    You can also get in touch with us via our Twitter handle @Aircel

    Warm regards,
    Thanks!
    Team Aircel India”

  2. AircelSupport Avatar
    AircelSupport

    We regret for the inconvenience caused.

    Hope your issue has been resolved by our Member Relation Executive.
    Please let us know in case you have further queries.You can also get in touch with us via our Twitter handle @Aircel
    Warm regards, 
    Thanks! 
    Team Aircel India

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