Location/place: NEW DELHI (IIT DELHI)
Name of company/service: DOMINOS INDIA
I ORDERED VEG SINGLES PIZZA FOR MY SISTER ON RAKSHABANDHAN ON 2 AUGUST WITH ORDER NO 73.I PAID THE AMOUNT THROUGH MY CREDIT CARD AND ALSO HAVE THE TRANSACTION RECEIPT BUT THEIR DELIVERY BOY ALSO TOOK PAYMENT FROM MY SISTER KNOWING THE FACT I HAVE PAID THE BILL THROUGH MY CREDIT CARD.WHEN I CALLED THEIR STORE I GET A VERY CASUAL REPLY AND THEIR GUY TELLS ME “SIR NAYA LADKA THA PATA NHI THA”.IF THEY WILL HIRE GUYS WHO DON’T KNOW WHETHER THE PAYMENT HAS BEEN MADE THEN HOW WILL THEIR FRANCHISE WORK.
THIS MISTAKE HAS BROUGHT ME IMMENSE EMBARESSMENT AND NOW I AM THINKING OF FINDING OTHER ALTERNATIVES FOR PIZZAS.
A VERY BAD AND UNFORGETTABLE EXPERIENCE.
DO TAKE A VERY STRICT ACTION AGAINST THEM AS WHEN I TRY TO COMPLAIN AGAINST THEM MY COMPLAIN IS NOT ACCEPTED.
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