Complain for online purchasing

Location/place: India

Name of company/service: Assistant professer

i order kids laptop worth 1325 online al Hcl official site which order has completed and my money deducted from my card after 10 day no delevery from their side i used to try phn many time at cosromer care approx200 rs they bring me on hold i also send mail many time but their is no reply .so this is a fraud or what.


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