Complain against rediff shopping

Location/place: Jiaganj, Murshidabad

Name of company/service: Rediff Shopping

I am requsting that I had shopped a hd spy pen camera through
rediff shoping last on 03/04/2013. I should got the product within five to ten days from the date of purchasing according
to rediff shoping. But I am sorry to say that I have not get the product till now. I have written customersupport for many
time about this inconvenience, but their action was not enough to get the product. Sir, so I am being forced to write you.
I am mentioning that the tracking no of the product is 7919971 and the airway bill no 799432741868.
Sir, I fervently appeal to you to take some attention to solve my inconvenience. I shall be highly obliged on your kind
step.
Thanking you
Yours faithfully
Bibhananda Sarkar