Complain Against Airtel for charging unnecessarily

Location/place: District Balrampur, UP, India

Name of company/service: Airtel

To Airtel Services

With utmost respect, Myself, having the no. 09911639536, want to state that I am totally dissatisfied with Airtel Services and want to lodge a complain against Airtel. For some days, I am in District Balrampur, UP, India. Airtel service providers have deducted my balance two times saying that you are in international roaming. I am unable to understand how they are trying to prove that District Balrampur is in a foreign country. I am highly dissatisfied with their services.
I, therefore, request you to kindly look into the matter and get it resolved.
I will be highly thankful to you.


Comments

2 responses to “Complain Against Airtel for charging unnecessarily”

  1. Namaste Mr. Khan,

    This is to inform you that your concern listed on 29 August 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected].

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Mr. Khan,

    We would like to inform you that your concern listed 29 Aug. 2013, has been resolved. Should you have any queries please contact airtel customer service at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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