Company not attending my complaint.

Location/place: delhi

Name of company/service: vodafone

I register a complain with vodafone to close my postpaid number 9873156876 on 7th june as it was lost.on 3rd july,when i received my bill,i noticed the call details and then i found that it was actually not closed on 7th june because I had been charged continously for calls that was made from 7th june to 3rd july.
I talk with many of their representatives regarding this.they accept this that there is a request regarding closing of number but they say that can not adjust my bill and i have to pay for this.and even they have disconnected my call many times while i talk to them.
I do not understand that when i had requested to close my number,then if they don’t close my number and neither inform me on my official email id.then why should I pay for this.Please help me if possible.


Comments

One response to “Company not attending my complaint.”

  1. Hello Adity,

    Thank you for your time on the call. We will get back to you with an update in 48 hours.

    Regards,
    Vodafone Customer Care.

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