CIBIL related matter (ABN AMRO Credit card no. 5415382321047755)

Jun 30, 2012

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in Banks and financial institutions, Others

Location/place: 7/H/1, Nathupal Ghat Road , B.D Sopan , Khardah, WB-700116

Name of company/service: Phoenix ARC Private Limited Dani Corporate Park, 7th Floor, 158, C.S.T. Road, Kalina,Santacruz (E), Mumbai – 400 098, India, The Royal Bank of Scotland N.V

I would like to draw your kind notice that once I was a credit card holder of ABN AMRO Bank. Recently some irregularities have come to my notice while applying for a house building loan to the Bank of Maharastra, Jadavpur Branch. In course of verifying my CIBIL report they have noticed that my name is showing there as a defaulter and I feel that ABN AMRO Bank has intentionally made the mess despite making all the payments to them. Even they had confirmed the same over mail to me but didn’t rectify the fact physically. They sent the last credit card statement on 04/2009 where total amount due was Rs. 21 (Rupees twenty one only) and I had paid the amount accordingly and they had also acknowledged the same by e-mail on 28.05.2009. Apart from that they had sanctioned a STPL (Short term personal loan) to me for twelve months and all twelve EMIs were duly paid to them. With this easy cash loan they charged some irrational amount which to my view was not fair. I had requested to reverse these amounts. They had confirmed me by E-mail on 28.05.2009 (ref no. 00196457950) that they would reverse the charges and the same would be reflected to next statement. But unfortunately neither they had rectified my account nor did they send rectified statement to me despite my repetitive requests. Instead they had listed my name as defaulter to CIBIL.
So far as I know one part of their credit card business has been taken over by The Royal Bank of Scotland N.V and the other part by Phoenix ARC Private Limited.

Their complete addresses are :

Phoenix ARC Private Limited
Dani Corporate Park, 7th Floor,
158, C.S.T. Road, Kalina,Santacruz (E),
Mumbai – 400 098, India
Tel: +91 22 6741 2314
Fax: +91 22 6741 2313
E-mail: [email protected]

Ms Shukti Singh Roy East India
[email protected]
The Royal Bank of Scotland N.V
Trinity Towers, 2nd Floor
83, Topsia Road
Kolkata – 700046 Brabourne Road, Kolkatta
Camac Street, Kolkatta
Salt lake, Kolkatta

My humble prayer is that please help me to have proper justice so that they remove my name from CIBIL report. Your immediate intervention in this matter is solicited.
Thanking you,
Yours faithfully

( Subir Bhattacharya)
9836642086/9038395815
[email protected]
[email protected]

Comments

126 responses to “CIBIL related matter (ABN AMRO Credit card no. 5415382321047755)”

Rajesh

October 6, 2012

I also have similar complaint. ABN amro Bank has really cheated my friend in similar way. They should be punished for this.
I dont know what is their befit in spoiling anybody’s CIBIL record.
Actually they are blackmailing people on the name of CIBIL.
Deepak

October 8, 2012

I’m also facing the same issue. What is the next course of action.
Krishna

December 25, 2012

I am also facing similar issue created by Phonix Arc in CIBIL report.
Aruna

January 11, 2013

I also was AAB’s credit card holder till 2006. My case there was a settlement-letter, and accordingly therefore I had properly paid them their settled amount. I had approached them for NOC at that time when they had very politely assured that NOC would be later sent them by post etc. But to my surprise now similar irregularity has come to my notice that my name is also lying in CIBIL record reported by them as a defaulter. I also feel that AAB has intentionally done this to make things mess for me if I ever apply for another bank’s credit card or loan etc. I think this was not fair. CIBIL seems to have become financial institution’s arm-twisting tool. Can someone suggest me some way out..?
Ruby

January 19, 2013

I am facing the same issue. I am not getting any details from Phonenix Arc representative.

They are claiming I have outstanding charges on my ABN Ambro card which was closed 10 yrs ago. And they will not disclose the charges to me. I am only being asked to pay up.

They then asked me to call RBS, when I called them, RBS representative said that they cant help me and I need to get the details from Phonenix Arc.

I have written several emails but nothing yet. What should I do next?
Rajath P Antony

January 23, 2013

I too am a victim of this abuse.
I have just sent a letter to this effect…
Amol

January 24, 2013

Actually process of CIBIL itself is not right it is totally in favor of financial institutes & banks only & 100% against the consumers. intact CIBIL has opened this new way of cheating consumers for all the financial institutes & banks as finally the member body of CIBIL is these financial institutes & banks only. therefore the rules which they made becomes the final & if you want to challenge it go to courts & many many more…which affects a consumer from all the aspects like time, finance etc…CIBIL is good initiative but ineffective & imbalance system which either need to improve from consumer point of view or need to shut the operation. They don’t have even the consumer grievances redressal process they only listen to the banks & financial institutes
Amol

January 24, 2013

Actually process of CIBIL itself is not right it is totally in favor of financial institutes & banks only & 100% against the consumers. intact CIBIL has opened this new way of cheating consumers for all the financial institutes & banks as finally the member body of CIBIL is these financial institutes & banks only. therefore the rules which they made becomes the final & if you want to challenge it go to courts & many many more…which affects a consumer from all the aspects like time, finance etc…CIBIL is good initiative but ineffective & imbalance system which either need to improve from consumer point of view or need to shut the operation. They don’t have even the consumer grievances redressal process they only listen to the banks & financial institutes. RBI or indian government should take some corrective actions immediatly.
MAHENDRA

February 11, 2013

I’m also facing the same issue. What is the next course of action.
Prem Prakash

February 17, 2013

I’m also facing the same issue. What is the next course of action.
Pratap

February 19, 2013

This is to bring it to your notice that I am facing an Issue on my ABN AMRO credit card by publishing my name in CIBIL. I had done many transactions by using this credit card and all the dues are paid well in advance. However, once i was charged a late fee/annual fee for which i am not responsible for and later I spoke to customer care supervisor by name Sunil and he agreed that the money will be reversed in my next statement… My last statement for the card is 80000k which was a onetime payment thinking that the residual of 1500 is reversed. This is not done correctly and i didnt received anymore statement after that. I was in an impression that the things are fine… But later after couple of years i received a call from RBS asking for the payment of Rs 5000/- and which was a shock. When i explained the entire scenario, they agreed and there after no calls on that since 2 years. Currently a month back again I got a call from Kotak Mahindra bank for the credit card payment. Now, I am really wondering just for one credit card, i am answerable for every one for no reason and this was totally done by the ABN AMRO staffs for which I am facing a trouble on my credit history CIBIL. CIBIL is a good procedure but i feel it is totally supporting the instituition side. Can you suggest what can be done next to come out of this SIN of being a part of ABN AMRO bank. I really need any of your courtesy to help on this matter ASAP.
Pratap

February 21, 2013

Hello Guys,,,, Big news for you all…. by luck one person from Kotak mahindra called me for the payment of ABN AMRO card. His name is Ravi, contact number 044-65453307. He is a wonderful person who can help us get rid of this ABN AMRO issue on a decent settlement and prioritizing it with CIBIL reports… If u wish to resolve it, please call him as i took it as an oppurtunity to clear the issue. Hope this will be helpful to you all. Ravi, contact number 044-65453307. Ravi, contact number 044-65453307. Ravi, contact number 044-65453307. Ravi, contact number 044-65453307. Ravi, contact number 044-65453307. Ravi, contact number 044-65453307. Ravi, contact number 044-65453307. Ravi, contact number 044-65453307. Ravi, contact number 044-65453307.
chetan

March 7, 2013

Write to Below ID’s for RBS
[email protected] (CEO)
[email protected] (nodal officer)
[email protected] (compliance head)
[email protected]
[email protected]
[email protected]
[email protected]
customer support

March 30, 2013

How to remove your name from CIBIL and rectify information on please follow the dispute resolution mechanism

http://www.creditvidya.com/credit-report/credit-report-dispute-resolution-process-cr104.aspx
Anil Kahale

May 13, 2013

I am also facing similar issue created by Phonix Arc in CIBIL report.
Priya

July 22, 2013

Please call me for any help for CIBIL related matters.
Priya

July 22, 2013

My No. is 9773711466
Priya

July 22, 2013

If anybody is having the problem with Shaha Finlease & (ABN AMRO ) Kotak Phoenix Arc related issues (CIBIL) please call me on 9773711466.
Kotak

September 26, 2013

(ABN AMRO ) Kotak Phoenix Arc related issues (CIBIL) please call me on
044-65453307 ( bangalore)
Anirban

November 1, 2013

I have got a huge pain to get corrected my CIBIL record, I has having ICICI Bank Credit Card & that card account closed in Dec 20111 & after several notice, request, mail, phone ICICI Bank given corrected information to CIBI or else in CIBIL it was showing I am a payment defaulter from Dec 2011 to Oct. Same thing happened for me with Bank of Baroda, I have only one active loan from them but in CIBIL it’s showing I have two loans & that too with over due payments. Now I am chasing them (Bank of Baroda & CIBIL) to get corrected my CIBIL (CIR) Report. Every bank Govt under taken or private bank do several these types of nonsense thing with customer. They feed several times incorrect data to CIBIL as a result genuine customer get harassment.
Yatender Sharma

May 9, 2014

We have got shock when our loan was rejected due to some CIBIL scoring issue and I have asked for CIBIL report after paying 450/- rupees and saw that its showing some default of Rs. 1460/- against the account number (RICP275498) and as per my best knowledge I have already paid all the dues while closing this Credit card account.
If this much was the outstanding why not even a single follow up was done from bank side.
Pls. get this nullified and remove the same from my CIBIL report.
Such banks are actually degrading the Customers Credit empowerment.

Pls. call and discuss in case any issue on 09212104343
g bhoovaraha moorthy

May 31, 2014

I ALSO FILING THE SAME COMPLAINT.MY ABN AMRO CREDIT CARD NO 5415382329322291 AMOUNT SETTLED RS 4800/ RECEIPT NO 4519 FROM 360 DEGREES NEWDELHI -28. DT 29 07 08 .PL. REMOVE MY NAME IN CIBIL RECORDS
g bhoovaraha moorthy

June 10, 2014

PLEASE TAKE ACTION AGAINST FROM CIBIL DEFAULT PAYMENT RECORD
REGARDING ABNAMROCARD NO 5415 3823 2932 2291.
NITIN LALITKUMAR MANIAR

June 27, 2014

i have got shock when my loan was rejected due to some CIBIL scoring issue and I have asked for CIBIL report after paying 470/- rupees and saw that its showing some default of Rs. 46,456/- against the account number (R2P9430969) and as per my best knowledge I have already paid all the EMI but still i have not recieved NO DUE CERTIFICATE.

If this much was the outstanding why not even a single follow up was done from bank side. no sms or call or email.
Pls. get this nullified and remove the same from my CIBIL report.
Such banks are actually degrading the Customers Credit empowerment.

Pls. call and discuss in case any issue on 09768006860, NITIN LALITKUMAR MANIAR.
Ravikiran K

July 9, 2014

I am also facing similar issue with ABN and Phonix Arc in CIBIL report.
NITIN LALITKUMAR MANIAR

July 9, 2014

after doing inquire about all i came to know this all problem has created by ABN AMRO it self they have not given over all data to RNS or Phoenix they have only one address no over mobile no or email so how they will contact us for recovery and also they have stopped collecting emi from us and directly put over name in default list

thanks to cibil online report that we came to know that what is the problem why we r not getting loan and who has make us defaulter and we can do some thing but as i have read more comments that after paying the dues people are not getting no dues certificate

i dont know what did this people get by giving us this problem
Baban Narayan Kale

August 19, 2014

i have got shock when my loan was rejected due to some CIBIL scoring issue and I have asked for CIBIL report after paying 470/- rupees and saw that its showing some default of Rs. 1984/- against the account number (R2cp587958) and as per my best knowledge I have already paid all the EMI but still i have not recieved NO DUE CERTIFICATE. now I am ready to pay one more time but where I pay now I have no address where I pay.

If this much was the outstanding why not even a single follow up was done from bank side. no sms or call or email.
Pls. get this nullified and remove the same from my CIBIL report.
Such banks are actually degrading the Customers Credit empowerment.
ANIL AGGARWAL

August 25, 2014

I also facing problem with ABN ABRO CREDIT CARD AS I PAID ALL THE PAYMENTS WHICH I PURCHASED & DUE TO NON PAYMENT OF FREE INSURANCE , BUT THEY CHRGED AFTERTHAT ANNUAL CHGS DUE TO THIS ISSUE UNNECESSARILY MY NAME SHOWED IN CIBIL PLS CONTACT TO ME AT99143-44412 & 98553-44412 & CLEAR THE SAME
Nitin manbiar

September 3, 2014

i Recieved NDC From PhoenixArc which have take over abn amro loan department i had paid all my dues and got ndc and no i am happy with it
Jayesh Pavra

September 5, 2014

I have the same issue . I used credit card for eight months than not setisfied with survice discontinue informed properly sent back cut pices . But to my surprise they sent me back new card & charged annual fee for next year.when I sent back again they did not responded but after six months sent bill including penalty & interest on annual fee . On answering their call with legal notice they stopped calling but added name in cibil . As I never require cibil scor I was unaware of it till few days back some one from Kotak called & threaten about cibil
I now want to teach lesson can any one sugest way
Ashvin

September 8, 2014

am also facing similar issue with ABN, Phonix Arc & Royal Scotland in CIBIL report.
Pravin MJagdale

September 13, 2014

I was surprised to see after 7 years of closing of ABN AMRO Card issue observed in CIBIL report.In mean time no any written communication from ABN AMRO. Now While applying for loan bank want CIBIL report correct else I have to give more interest because of above mistake.
Yatin R Karwal

September 21, 2014

i am also having same problem . I was also ABN Amro Bank Credit card holder. i have all due which were outstanding with ABN Amro Bank & received Letter from of Full & Final Settle letter from their bank representative. ABN Amro bank has issued me NO Due Letter on their letter head . Now i am not understanding why their given my to CIBIL Report due which credit rating has come down & i am not able to get loan from any other bank.
Meshach Sandesh

September 22, 2014

Same issue here, I have payed all the money still it is showing as pending. It is effecting my credit rating.
Syed Arif

October 22, 2014

1. We will purchase a detailed CIBIL report (CIR) on your behalf.

2. We will be analyze your Credit History & Credit Score.

3. A detailed plan will be drafted to resolve any discrepancies first i.e., (you might have paid all the dues to the financial institutions and information in CIBIL is wrongly updated. We will fix the errors on your credit report)

4. Then we will check about the defaults / overdue amount to be paid by you to the financial institutions.

5. We will first check with you (since when you have defaulted or not paid the amount to the financial institutions)

6. Then we will check with the bank about the closure amount.

7. After paying the closure amount to the creditors.

8. We will get you the closure letter/ No due certificate letter from the bank.

9. We take the complete responsibility of the documentation for closure.

10. We also ensure the CIBIL update is done by the bank. And whichever information’s are not updated in the report we will get it updated in the report.

11. For the score to improve there must be running loan or credit card so we will get you a pre paid card for the score improvement and monitor for the score

12. After updating all the records in CIBIL, your CIBIL will be cleared & then loans should not get declined.

CIBIL
:-collects and maintains your personal information and records of your payments pertaining to loans and credit cards. This information is then used to create credit information report(CIR)and credit scores which are provided to lenders in order to help evaluate and approve/reject loan applications/credit cards
Major factors affects for credit score


1 Payment history.


2 High utilization of credit limit.


3 Higher percentage of credit cards or personal loans(also known as unsecured loan).


4 Many new accounts opened recently.
Different types of ownership seen in the cibil report
1. Single 2.Joint 3.Authorized User 4.Guarantor
Causes of negative or bad credit history
Irregular payment history, Write-offs and Settlements, High Current Balances, High number of Enquiries.
Collection Agents
:-In a word, NO.Many Collection agents use aggressive tactics in an effort to frighten you into paying them directly. Some will claim that they will not work with a settlement company or third party. Others will try to scar
e you into not working with settlement companies because they “will rob you of your money”. These are nothing more than scare
-tactics because they know they will get more money out of you are forced to deal with them directly. If you are contacted, simply tell them that you are i enrolled with Debt Doctor for Debt Negotiation and settlement services, give them the telephone number of our help line(Which you will receive after enrolling),and then simply hang up. You are paying us to handle the dirty work, s
o don’t take more
burden on your shoulders than you have to!

CIBIL CLERANCE
:-We will get the cibil report. Our CIBIL Management service includes analysis of your CIBIL report, steps to resolve any discrepancies, including its rectification. Further we assist individuals to increase their credit score and overall credibility in terms of credit worthiness clearing.

For Further Details Contact : Syed Arif : 9535385135
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November 2, 2014

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pankaj

November 4, 2014

Pls contact me for any kind of information regarding CIBIL.

My name is Pankaj
Number 9582435319
avinash sukhdeve

November 18, 2014

I am facing a problems with a abn amro Credit card . they put my name in cible due to this many bank asking about my credibility.please take action in this regard.
your avinash sukhdeve
Lokesh Bhatia

November 28, 2014

I WANT TO KNOW THAT “THE PAYMENT OF ABN AMRO CREDIT CARD DUES IS SAFE TO PAY TO PHONIX ARC / KOTAK .
Lokesh Bhatia

November 28, 2014

HOW I CAN CHECK CIBIL AFTER CLEAR OF MY DUES.
CIBIL Care

December 17, 2014

Having problem in getting Credit Card/loans
due to CIBIL, need help in clearing
CIBIL score CALL 080 65377797 – 98
VASANT KUMAR SURANA

February 18, 2015

I am also having similar complaint against ABM AMBRO. I have never take any Credit Card from ABM AMBRO but CIBIL report is showing in my reports for Just Rs. 4869/-.
Why I will keep this small amount pending when I am doing transactions of lacs and lacs. Either ABM AMBRO has done this intentionally or CIBIL is Wrong.
I have made several correspondance to CIBIL since past two years to provide me details of the Credit Card and Branch who has issued card and name of contact person, but CIBIL is not providing me. This shows that CIBIL is more interested in spoiling reports and are doing more favor for Financial Institutions. CIBIL is not resolving my problem since last 2 years, nor providing me details nor removing this WRONG entry……………
VASANT KUMAR SURANA

February 18, 2015

YES
Rahul

March 11, 2015

I too had a ABN Amro card that was free for the first year. Thereafter from second year onwards once I was charged a fee; I requested for cease of the card. The same was done still my CIBIL score has been spoiled by ABN Amro.

The dispute is more than 10 years old; I fail to understand that why this issue is leading to bad score since CIBIL maintains only 24 month history. Meanwhile is there any genuine person out there who can help close the ABN Amro matter.

Thanks and Regards
Rahul
Abhini

June 3, 2015

1. You do not know what is your credit score or credit history
2. Your CIBIL report is NA or NH
3. Your loan or card application is rejected
4. Inaccurate information reflecting on the CIBIL Report.
5. Defaults on the payment caused either due to:
a. Genuine financial hardship
b. Missed payments on credit cards/loans due to relocation internationally/domestically
c. Accepting for the negotiation/settlement due funds problem or high interest on the account
d. Missed payments due to non-receipt of statement
e. Disputes with the lender on account of charges or annual fees
f. Disputes with the lender on account of fraud on your credit cards/loans
6. Late payments or defaults in the recent past
7. High Utilization of Credit Limits
8. Higher percentage of Credit Cards or Personal Loans (commonly known as Unsecured Loans) on your CIR
9. Behaving “Credit Hungry”
10. You are currently overseas and need help in getting a CIBIL report

Contact:9686755527
CIBIL CLEARANCE
Abna Amro Credit Card Inloggen | Important Money Matters

June 6, 2015

[…] CIBIL related matter (ABN AMRO Credit … – Rajesh. I also have similar complaint. ABN amro Bank has really cheated my friend in similar way. They should be punished for this. I dont know what is … […]
Souvlaki Gupta

June 21, 2015

To all my friends suffering from ABN AMRO -PHOENIX ARC PROBLEM,

first file a case with Consumer forum Court through a competent lawyer. There are empaneled lawyer of consumer forum whom you should speak as they know how the consumer forum case works. If you are true in your part, honorable court will identify the wrong things and puish
Romit Barat

June 21, 2015

You should file a case with the consumer form court through a competent lawyer who are empanelled with he consumer forum court. Honorable court will decide the wrong one and punish them. If required, you can send your court order (if in your favor) to CIBIL for update. CIBIL donot entertain individual mails as more than 1 lake mail is r eceive each day on this issues. But they will not ignore court order.
>
> This is the process which will be beneficial to all. Also upon filling you petition, kindly produc the copy of the petition file to local police station for any such harassment case if any. As per Indian penal code, no one can influence you on any matter that is sub-judised. Also when you receive call from the recovery agent post your petition, tell them that you would want their person visit them at local police station to speak and hand over all documents, property and reputation. You will never receive call on this regard. This a legal process, you will be relaxed and keep all you documentation and paper work clear. It will create strong case in your favor. Also track and save all mobile communication with your bank.
>
> For more information, write to me at [email protected]. I don’t charge or claim fee for any advise shared over email . For Kolkata related cases, you can send me emails. I will help you over email through court numbers and processes. You will do all by yourself. No need to depend on any body regarding the same.
>
Sent from my iPad
siva nageswara rao

June 27, 2015

i am also facing same problem
AMOL MORE

July 8, 2015

i am also facing same problem
KAILAS NIKAM

July 15, 2015

I HAVE ALSO SAME EXPERIENCE WITH ABN AMRO CREDIT CARD. WHILE GIVING CREDIT THEIR REPRESENTATIVE GIVEN SAYING THAT LIFETIME FREE CARD BUT AFTER YEAR COMPLETION STATEMENT WAS SENT FOR RENEWAL OF CREDIT CARD . I WROTE THEM REQUEST LETTER AGAIN AND AGAIN FOR REVERSE OF THIS AMOUNT. WITHOUT RENEWAL OF CARD FOR RS. 500/-THEY CHARGED ME INTEREST AND FINE ON MONTH AND MONTH.

I HOPE MOST ABN AMRO CUSTOMERS HAVE BEEN CHEATED BY BANK AND MOST OF GENIUNE CUSTOMER NAME IS MENTIONED IN THE CIBIL WITHOUT ANY USAGE.
Syed

August 14, 2015

Im also facing a same problem
Syed

August 14, 2015

HOPE MOST ABN AMRO CUSTOMERS HAVE BEEN CHEATED BY BANK AND MOST OF GENIUNE CUSTOMER NAME IS MENTIONED IN THE CIBIL
Rama Krishna K

August 18, 2015

Even my case is same, Today i applied for CIBIL score and found my ABN AMRO CARD related dues against PHOENIX ARC . This bank really cheated, Even i made all my payments, now CIBIL scoresheet showing dues around INR9000 as due.
Mandeep

August 18, 2015

I am also facing the same issue,came to know about this around 3 years back when I applied for a home loan , wrote to ABN Amro and they confirmed they have sent a clarification to CIBIL , but still it is not resolved.
Sanil Subramanian

August 26, 2015

I am also facing the same issue. I had settled my ABN AMRO credit card in 2009 and after 6 years, these KOTAK Bank people are calling me and harassing for the payment. I have already sent the scanned copy of the settlement letter to [email protected] and [email protected]. Inspite of these they are still calling and harassing me for the payment.

Please let me know how to deal with these people.
Insurance | Your Simple Legal Advice

September 8, 2015

[…] CIBIL related matter (ABN AMRO Credit card no … – Rajesh. I also have similar complaint. ABN amro Bank has really cheated my friend in similar way. They should be punished for this. I dont know what is their befit in … […]
Rajesh Lokhande

September 16, 2015

I am also facing the same issue. I had paid my ABN AMRO personal loan of Rs. 50000/- and after 6 years, these KOTAK Bank people are calling me for outstanding of Rs. 8300/- and harassing for the payment. I was already paid the loan amount but I can’t get the NOC from ABN in that time, Inspire of these they are still calling and harassing me for the payment.

Please let me know how to deal with these people.

I HOPE MOST ABN AMRO CUSTOMERS HAVE BEEN CHEATED BY BANK AND MOST OF GENIUNE CUSTOMER NAME IS MENTIONED IN THE CIBIL WITHOUT ANY USAGE.
C.Rajan

September 22, 2015

I am too facing the problems . I have closed my credit card account before 2005.I have not purchased anything on that card but they ask me to pay the amt and they have put my name in CIBIL. please can some one help me on legal way….

contact me :9025430951
Sukhdev Kapoor

September 30, 2015

I am also facing similar issue with ABN and Phonix Arc in CIBIL report.
Santosh kumar Singh

October 7, 2015

I am facing too problems, I have closed my credit card account,whatever due amount I have cleared total amount before 2005,but they put my name in Civil,please help me on legal way.
D. Anit Kumar Sahu

October 17, 2015

I am having same issue with the ABN Amro card from 2012 till now the phoenix people did not resolve the problem. Now I got a mail from Kotak Mahindra bank saying they are authorized by Phoenix ARC and asking me to pay.
g. a. subramanyam

October 28, 2015

I was having abn amro credit card which was paid in full in 2008. for last 6 months, I am receiving calls from Mumbai number informing that I am in due of 2700.00. as I don’t have any record, I requested to send details which they are not provided. on 27.10.2015, I received another call from them and informed that I am ready pay before 31.10.2015, if they provide details. they have not provided and there is no response from them.
lekha nair

October 31, 2015

After paying the settlement amount how many days it will take to issue no dues letter? Is Phoenix arc a genuine agency for. Collecting dues? Please reply
sandhya

December 2, 2015

I was called yesterday by one Mr. Avinash stating he was from Kotak. He called up regarding the credit card of my husband which he had with ABN AMRO, the amount which has already been settled by my husband and we have the relevant letter, etc. The language which he used while speaking was so abusive, and that too a lady without even checking whether the amount has been paid or not. If this is what the bank’s executive’s language is, I dread what the bank’s level would be. Thankfully, I am not a customer of such a bank
SUBIR BHATTACHARYA

December 4, 2015

Dear Viewer,
Please do not call me to the number given in the letter above. If you are a defaulter in that case you should pay your dues. On the other If any financial institution harass you despite clearance of all your dues, you should lodge a complain to Banking Ombudsman depart of RBI and send a copy of the letter to the concerned financial institution. I think it can help the genuine complainant a lot. I request you once again. please do not call to the number given in the letter above.
Best of luck..
Regards,
Subir Bhattacharya
Aftab Ahmed Mazumder

December 27, 2015

am also facing similar issue with ABN and Phonix Arc in CIBIL report.
PAPPU SINGH

January 12, 2016

ALL CAN ALSO CONTACT AT ME MB NO 9163056788
Rahil

January 12, 2016

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Manoj

February 4, 2016

I too got call from some one saying he is from Kotak bank and there is an outstanding od Rs. 2100/- on the AMN AMRO Credit Card I had in 2006. I never used that card and finally settled with making payment of around 2500/- in 2006. Now they have screwed up my CIBIL score for just 2100 rupees. how do we raise it with consumer forum or RBI. This looks like a big scam by Phoenix ARC
jignesh

February 15, 2016

I am also facing the same issue, ABN Amro has ruined my score and now am unable to apply for a loan.
NandKishore

February 19, 2016

I am also facing the same problem.
After paying pre decided emi of 36 Months.
Bank imposed an amount of Rs.1400/- towards service Tax on Instalments.
I argued them Icici Bank is not charging any Service Tax on EMI’s.
They said we have notification. I asked for a copy of the notification and calculation, But they never revert to me nor they called.
THIS IS SHEARE BLACKMAIL OF CIBIL INSTRUMENT.
Now what should I do for correction the CIBIL.
pramod sharma

March 16, 2016

Pramod Kumar
I am also cheated by ABN AMRO bank , Please help me , my car loan is rejected by banks.
mohd arshad ahmed

March 29, 2016

To, the consummerforum. Sir l had taken a credit card from abn abro bank in 2005 and after that I had deposited full payment to abn abro bank executive in 2007.!but the bank executive after taking full amount made a petition againat me in cibil so as I can’t be able to apply for my house loan . Please check all my abn ambro bank record and allow me to apply for the home loan.
Aruna Dharod

April 8, 2016

I also suffering from same problem & getting continuous calls from ABN amro bank for the payment from the no. 022-61671285 but I am asking then for legal papers but they are not sending that. Pl. Help for the same.
Aruna Dharod

April 8, 2016

I am also suffering from same problem from last 10 years. Recently I got the call from 022-61671285 continuously 5-6 times. Pl. Help for this regarding this problem.
Anonymous

May 8, 2016

For Cibil guidance & Phoenix arc related cards issues please call mr Rao from Kolkata Kotak he is very helpful to serve you all …

Mr Rao mob no . 07044153990

He is very helpful in nature
Praveen

May 12, 2016

It’s same story with me. It seems ABN Amro moved out of business in a very unethical way utilizing loopholes of our financial and political system. Really sad affair. Most of us are suffering for years for a paltry sum of less than 10k and that’s too because of wrong calculation of bank. And on top of all this we have a dumb & blind agency called CIBIL. The sole purpose it has been created is to victimise people with good intentions. The fact of the matter is, the real cheaters always find loopholes of the system to survive and make fool of banks. Rising NPA is the soaring example of same.
sundeep

May 14, 2016

is any one having copy of the loan agreement of abn amro
ELYAS .FARIDBHAI.HOKABAJ

May 24, 2016

just now i came to know that there is an outstanding amount of 1903 in the year 08/10/2004 and i am ready to pay the outstanding amount.so guide me how i should i pay the amount on my mail [email protected]
Purav

May 31, 2016

Is anyone’s case solved from above? As today itself I have made payment for Rs.10,000/- against Barclays CC.
Anonymous

July 8, 2016

I came to know that there is an outstanding amount of 8993 in the year 2005 and i am ready to pay the outstanding amount.so guide me how i should i pay the amount on my mail
[email protected]
Rahman

August 2, 2016

I got a call from kotak mahindra bank and related to annual fee of ABN AMRO credit card. I took loan from ABN AMRO in 2005 and cleared in 2008 (Moved to SBI). At that closed the loadn a/c and savings a/c. I got credit card at the time of taking loan.

Now got a call saying 2500 amout to be paid for the outstanding yearly charges and it is reflecting in my CIBIL.

I’m not getting clear details from the kotak mahindra bank and they sent a big excel sheet with so many details….

I saw many people got the similar issue here. Any one got any solution? or do we forced to pay the amount?
VASANTHI PETER

August 8, 2016

In a recent CBIL report I received from Creditmantri, It says I have a credit card amount ending withxxx6776 has a due of Rs.1700.22, with Phoneix Arc.Private Ltd. and hence my credit core is very low. But I would like to bring to your notice, I never had a credit card with you no. ending with xxx6776. Please clarify and do the needful.
pritesh shah

August 13, 2016

in recent cibil report from creditmantri reported written off of card no xxxx6820 as written off which i have paid full why you cheated me
Chalapathi Rao

August 17, 2016

I too face little bit different issue. That is them self made one transaction I was not agreed for that transaction. They reversed that transaction but fin charges / late fee not revesed that was slowly increased. I keep on intimate the same, they say sorry and promise to resolve soon. After few months no calls from them so i thought issue resolved but recently i observed they put in CIBIL as defalter.

Please advice to take legal action in this regards
JAI PRAKASH MANOJ

September 12, 2016

M/s Phonix Arc Pvt.Ltd,

Dear Sir

This refer to our credit card no-5415-3823-1724-4721 (ABN AMRO BANK),presently a/c no-R1CP374525 & have discussion with you,please be noted that i ,jai prakash manoj ,using credit card during 2005-07 & always paid payment on regular basis.

but due to my accident on road,i was in bed during 29 Nov-2006 till last eight month but during that period,all payment was made & asked for full & final with zero balance certificates.

i never get any phone for further claim.

now i found that some amount Rs.3196/- in which Rs.688/-in principal shown in cibil.it was surprized to me.

you kindly allow me to pay Rs.688/-in principal & send us full & final certificates

this will be highly obliged.

pl confirm the same

with best regards

jai prakash manoj

a/c no-R1CP374525
Parambir

September 22, 2016

Having same issue due to ABN Amro card…whom to contact ? A/C R1CP190938
SreeRama

May 4, 2017

for any one this issue is resolved, please share the process how to resolve this issue, my loan got rejected due to this issue.
Ashish Arora

June 18, 2017

I checked my cibil it shows outstanding amount of rs 3175 with Phoenix ARC Private Limited
What is this regarding pls let me know
I have never had any relationship with u

Regards

ASHISH ARORA
9999992334
[email protected]
Amit Singh

July 5, 2017

In a recent CBIL report I received from paisabazaar, It says I had a credit card amount had a due of Rs.1723, with Phoneix Arc.Private Ltd. and hence my credit score is very low. But I would like to bring to your notice, that i had cleared all my due on 2006 than y it still showing due…….
rajiv kumar

July 9, 2017

In recent cibil report i was shown defaulter of credit car which i never had and suit has been filed against me by phoenix arc pvt ltd
Pls help me how to get justice
Ravi wadhwani

August 4, 2017

Ihave same issue with abm amro card.
It affect my cibil. Pls help me
Naresh

August 17, 2017

Phoenix Arc is partly owned by Kotak Mahindra Bank, and is a separate company.
As such Kotak are not authorized to collect money for Phoenix, so far as I know.
Kotak used to have their internal collection agency, called K Collection, which worked only for them.
In any case, all dues over three years from the last date of payment are automatically written off, as per the Limitations Act.
The real game is to realize as much as possible by threats, as the ARCs purchase debts by paying a tiny amount: ICICI Bank sold a portfolio of Auto loans in Surat, worth 15 crore for 35 lakhs in 2009. That is about 2% of the face value.
So imagine the profit made by ARC, and realize that such gains will mean huge tax bills, and reflect on the other operations of the bank. So the ARCs are kept apart from the banks.

I too have got calls, I ask them to give in writing proof of their authority to ask money, they never call back.
I also say I am not affected by CIBIL, and if the amount is a write off how can they ask money. They say warrant is issued, I say come to police station with details of the case and copy of warrant. That is a permanent solution, they never call back, as most of the callers are simply collection agents who get up to 90% of the amount collected as commission. That opens the gate for litigation and more demands for payment, as last date of payment counts.
And don’t be threatened by arbitration, the decree has to be executed as a civil suit, which means the applicant has to deposit 10% as court fee, 20% as caution money (lost if they lose),
and another 5% as legal fees, meaning a suit for 5 lakhs means they have to deposit 1.75 lakhs in court, it stays there till the suit is decided (maybe 10 years?). Also, arbitration is not applicable in credit card debts.
CIBIL is simply part of a pool of information maintained by lenders to evaluate the borrower’s track record, and decide if the risk is high or low. There are other credit rating agencies, CIBIL is probably the best known.
I had to threaten CIBIL with legal action for a printed copy of my report, they sent it by e-mail, I had to threaten them for not sending the printed copy, which came after two months.
So you can say it is a slothful operation.
ABN Amro bank decided to close its credit card operations after April 2010, so all the outstandings are compulsorily written off by 2014…. the law allows 90 days for postal delays. Any claim after that requires permission from the High Court, where the lenders have to ask for condonation of delay and explain what they were doing for the three years past.
That itself means a big legal expense, apart from the embarassment to the lender.
My advice is that you get the latest copy of your credit report, check it, and raise the issues if any with the RBI, the lender and the credit agency itself.
At least you will come to know if the amount is a write off, how much is written off, and when.
The lenders often ask to deposit in another account, which means that your main account is closed. The different account is a suspense or otherwise common account for all borrowers, and the deposits are treated as windfall gains, and tax paid at 30% or so, as these are not part of income from normal operations of the banks.
The amount written off is actually adjusted against the Income Tax as a bad debt beyond recovery. They cannot say the amount was recieved after being written off from the same entity, that is why the common account is used.
ABN is not the only one who lost heavily in credit cards, Barclays, HSBC, GE Money, and man others gave cards with huge limits only on the basis of PAN card.
Tea sellers got cards with limits of 50,000 Rupees, later settled for as low as 10% of outstanding if at all. Agents said use it, no need to repay, and their commission was 20 Rupees per application. So they would fill 5 applications, forge signatures, and get cards issued…some were stolen and misused.
For 100 rupees made by agent , banks lost up to 2.5 lakhs per person to whom cards were issued.
That is why the need for credit rating agencies arose.
Long post, appreciate if useful for somebody.
Salil Varma

October 10, 2017

I have been falsely implicated for defaulting the payment couple of years back. This is a fraud.
Anonymous

October 13, 2017

Am also facing the problem. bank persons is not ready to give the loans. Bcoz of this company is showing over due of only 11000 rs balance. Everything is cleared. Then also it’s showing in my cibil score. Over due
Hameed

October 17, 2017

I am mohd hameed same phoenix has registered in my cibil but i dont have received any credit card
Sudhakar Shetty

November 16, 2017

I am also getting frequent calls regarding od outstanding of Rs. 2156.00
I do not remember of any old outstanding. Now I have agreed to settle the bill with Rs. 2000.00 as demanded by Phinix. I also received call from Kotak Mahindra Bank regarding the same. My name is also posted in CIBIL and as such, my applications for credit cards are declined. If I make the above payment, my name from CIBIL be removed. Can someone please guide me.
Ankur kohli

December 25, 2017

Ihave same issue with abm amro card.
It affect my cibil. Pls help me
Murali BN

February 23, 2018

Same issue here. they are calling me after almost 10 years & asking for annual card charges for year 2007.
The government should man this bank & its services in india.
bug frauds.
Raj

March 12, 2018

Hi,

I want to let you know that you can reach Phoenix arc private limited customer support @ 1800 120 80 60 and provide them your “Account no” which is reflecting against your name in CIBIL report and they will confirm the “outstanding amount” against your name. If you are willing to pay or would like to speak to someone against the discrepancies on this account then they will give a “Relationship manager” details with whom you can discuss or raise your concerns.

Once you get a chance to speak to “Relationship manager” she/he will be able to help you against clearance process and will confirm you the “credit card” details that was shown as outstanding on your name.

Well and good if your concern’s get cleared off with no payment but incase if they are unable to help you at any cost then I suggest you to make the outstanding payment by knowing the process from them and get it cleared off completely so that your name will be removed from the “defaulter’s list” of CIBIL . Else you will always face problems in getting the loan from any bank.

Please think of it and proceed further as per your convenience..
Mukesh chhalani

April 19, 2018

I am facing the same issue. I am not getting any details from Phonenix Arc representative.

They are claiming I have outstanding charges on my ABN Ambro card which was closed 11 yrs ago. And they will not disclose the charges to me. I am only being asked that paid.

I have written several emails but nothing yet. What should I do next?
thank you.
regards
mukesh chhalani
9376199824
[email protected]
k.chandra sekaran

April 20, 2018

i am k.chandra sekaran from Coimbatore
i am not taken any pl loan from phoenix ARC
but reflecting in my CIBIL .Else always face problems in getting the loan from any bank.
any idea please help
Shriram

April 21, 2018

I am also facing same problem.
Amar Deep

April 21, 2018

My self is Amar Deep, same issue with me related to ABN Amro card, can any one please provide me the contact details for the payment of dues, current customer care number of Phoenix arc Pvt ltd is not working .
Also please advice the worthiness of those people who introduce as “credit sudhar” or some thing who dealt with your credit report and will help to increase the score.
Regards
Amar Deep
9910333680
Girish parekh

April 23, 2018

I have same issue I paid 75000 of 25000 but in I have full an final settle ment letter on letter pad but in cibil they said i have pending 38 dues what I do now I call in customer care but the namber givin is not right
NAVEEN CHOUHAN

May 20, 2018

The issue that I have experienced was: Barclaycard executive by fraud issued ICICI Lombard Health Insurance Policy and tell me this free reward by company after that amount also debited in my card account.(Before this my card debit balance was zero dues)
It occurred on: July 21st, 2009
Reverse this amount and recover from your responsible person( Please check record how debit the same)
I look forward to your prompt response on this matter. As recommended by Trading Standards, I would like to keep a complete record of my case, so please reply back via this email account.
Deepak

June 5, 2018

Hello
I also have been facing the same issue with ABN AMRO bank. I requested them to close the account as I am leaving India back in 2003. Those days, things used to happen on phone only. But to my surprise, I get this letter from Phonenix Arc in 2012 about dues pending on 5415382308096544.
Its been 6 years now that I am regularly following up over emails and phone. Finally, on 4-Apr they agreed to close the account as the charges levied were found to be baseless on ABN AMRO’s part. However, its been 2 months that Phoenix Arc have never delivered what they promised. The account still remains open in CIBIL report.
All my escalations are falling into deaf ears and it drives me to frustration. I have no clue what I should be doing next.
Is there any authority where I can complain against Phoenix Arc?
Bharath kumar

June 29, 2018

I have the same issue , I have paid the money now some one is calling me from kotak Mahindra for the money that I paid
Ajay Deshpande

September 4, 2018

I also was AAB’s credit card holder till 2006. I had properly paid them their amount. I had approached them for NOC at that time when they had very politely assured that NOC would be later sent them by post etc. And surprisingly after 12 years of time suddenly , I got call from Phoenix arc private limited customer care stating my dues towards them and told me that my name is also lying in CIBIL record reported by them as a defaulter. I also feel that AAB has intentionally done this to make things mess for me if I ever apply for another bank’s credit card or loan etc. I think this was not fair. CIBIL seems to have become financial institution’s arm-twisting tool. Can someone suggest me some way out..?
S madhubabu

September 10, 2018

I am also facing the same problem.
NITIN VIJAY

October 22, 2018

i have same issue of ABN AMBRO CREDIT CARD . MY CIBIL RECORD AS I CAME TO KNOW ABOUT TWO ACCOUNT OF PHOENIX ARC ONE IS R1CP217110 AND THE SECOND IS R1CA538736 . I HAD DONE PAYMENT ON 27.10.2007 AND HAVE LETTER ISSUE BY ABN AMBRO BANK . BUT STILL MY CIBIL IS SHOWING DUES. AND ONE CARD I HAVE NEVER OPENED FROM THE ENVOLOP BY THE AGENT WAS SAYING ME I HAVE USED THE CARD AT CHANDIGARDH INSPITE I HAVE NEVER BEEN TO CHANDIGARDH . HOW CAN MY THIS MATTER CAN BE RESOLVED . KINDLY SUGGEST. MY MOBILE NO. IS 8003333303.
vivek raj anand

January 24, 2019

Incidence date 23.01.19

First they checked with me the name and address and then they said thrice they have sent notice from Pataila court.

The no was 9205517293

They threatened me with summons and calling me repeatedly for settlement.

I told them I have never used the card and I don’t remember having one.

I requested them to put in touch with bank for which they said that I have to deal with them only.

Then I requested I need to see details for which they said they don’t have any, like what is the due, when was the card operational etc.

After some persuasion and exhibiting willingness to pay they sent details to my email id which I texted them.

The cheat advocate Alok Gupta 9871057025 told me he would send link only if I am willing to pay. Finally he got convinced and sent me the link.

The payment link is not having https so it is doubtful.

Also kotak.com is a cheat site which they have used to interact with me.

I have given the mail details for somebody to take action and save lot of common citizens from cheating and harassment.

This is in reference regarding you’re the Royal Bank of Scotland N.V. (Earlier Know as ABN Amro) credit card account.

We would like to state that account has been transferred to Phoenix Trust FY14-7 Scheme C where Phoenix ARC Private Limited is a trustee (Phoenix) vide assignment agreement dated 30-Apr-2014 by RBS Bank. The said assignment had been intimated to you by both RBS Bank and Phoenix. We (Kotak Mahindra bank) are appointed by Phoenix to advise and assist in resolution of accounts entrusted to us including yours.

We wish to inform you that as per the records your card account 0005415382311673727 has the Total Outstanding of Rs 2398.07 against which an closure

Full & Final closure Amount of Rs. 2398 /- in 1 Shot has been offered to you.

We further request you to make the payment to issue your No Due Certificate within 20-30 working days and to update your Credit Bureau Record (CIBIL) within 45-60 working days subject to payment realization.

Kindly make payment through Online Visit at http://phoenixarc.co.in/payment_form.php?id=17&msg=7

and make the payment – Process attached for your reference.

Account Assigned from ( select from dropdown)

RBS CC

Assignors Account/Card

0005415382311673727

Phoenix Contract No

R2CP606071

APAC NO

RSM7068587

Make an NEFT payment (details provided below) and provide your credit card number in the reference field.

Beneficiary Name PHOENIX TRUST FY 14-7 SCHEME C

Account Type Current A/c

Beneficiary Bank Name Kotak Mahindra Bank Ltd

Beneficiary A/c No

6211376040

IFSC Code

KKBK0000631

Branch code

0631

Location

Kalina

Below for NDC request post week after the payment is done.

Thanks and Regards

RAM SHARMA| Ext,|,Retail Ard,Kotak Mahindra Bank Ltd

Plot no 7 ,7th floor sector 125 noida -201313,india| Mobile 8448223178
Astha

January 28, 2019

We provide Personal Loans, Home Loans, Business Loans etc…all over the India, with any issues in Cibil. And if there is any issues in updating or improving the Cibil score we will be able to help you in getting updated, as soon as possible. Also we do help you to get the loans in 2 days, with (Private Sector Banks, Public Sector Banks, Foreign Banks, Nationalised Banks & Chit Funds). with the very low rate of interest (upto 5%) please call us for further queries immediately. 6361764092
Email: [email protected]
Prakash

March 1, 2019

ABN AMRO cheated me too. No wonder they are dead.
Ankur

June 8, 2019

I have a abn amro card we want settlement but Phoenix arc executive is very irresponsible vo dhamki de rahe hai or gali de rahe hai
Ankur

June 17, 2019

1 week ago Ankur
I have a narclays credit card we want settlement but Phoenix arc is not helping and i have send them noc letter also
Kirankumar

July 2, 2019

PHOENIX ARC is Fraud Company.
They are selling defaulter’s data like us, to the fraudsters and they are making fraud calls. Many of us will think that they are real recovery agents. They will tell you for arrest and court case, don’t pay attention to them. There is no any law which can arrest us for such default amount. ABN AMRO, BARCLAYS, RBS such companies are already closed their business in India. So these companies have no right to play with us.
Don’t get panic. Note down all their contact numbers and email ids. and Send to the CYBER CELL for action. Make a police complaint also if you get the harassment calls for recovery. Harassment for recovery is illegal.
Don’t pay anything to them. They are cheaters and fraudsters.
parvez khan

July 11, 2019

same problem iam also facing .
some one called to my wife and told her calling from delhi tees hazari court summon on your name and today she get caaled from phoniex arc im in tension please give me some help
Nitin

September 24, 2019

I too receiving such calls. But have now started ignoring them. Now what they have started doing is they try to trace you on facebook & become friends with you thru some fake I’d. And then will try to connect with people who like your pix the most. And they call them up saying we have asked the bank to recover money from our friends.

But I still fail to understand how the heck did these fraudulent people get the customer database of such a big bank. Somebody has sold our personal details to some fraudulent people.
Vikas Dehran

October 1, 2019

If loan and credit card rejected due to cibil score then contact me 9485590150
RAJ KUMAR GARG 9814805287

August 25, 2020

I closed my credit card account in 2004-05 but I surprised when ABN AMRO/Pheonex ARC/Kotak reported to CIBIL in 2016-17 that there was overdue about 5000/-.When dispute was raised in CIBIL that how it can be reported in CIBIL after 13 years while account was clear as well as no one keep record for 13 years and limitation period is also 2 years.CIBIL report that they playing the role of PUPET,what financial institutions report to them,they update record blindly and cannot ask any question.There power is to raise dispute only,it depends upon on financial institutions either to reverse or not.
It seems from no.of complaints that a big scam is going on with the help of CIBIL,if govt get it investigate from CBI,there must be a big scam and cheating/420 with the customer. CIBIL and ABN AMRO/Pheonex ARC Pvt.Ltd/Kotak has given a message that there is no authority to look into this scam/cheating/420.
I pray to G.O.I. to get this scam investigated from CBI and punish the culprits because it is not only harassment/420 with people but also spoiling the image of Sh. Narender Damodar Dass Modi (PM of India) because Govt.is by the people,of the people and for the people and PM of India is representing the people of India not to the bank authorities who scam/420 with the people.
Surinder Singh Sachdeva

April 10, 2021

I am in reciept of phone calls / messages about CIBIL score issue. It is said that Phoenix Arc credit card payment is due. Never taken any card from above name, however card was there issued by ABN AMRO, which was closed about 15 years back. Phoenix has no moral right as they have not issued any card in our favor.
Now Phoenix is just taking advantage of the situation & harassing the genuine citizens in the name of CIBIL.
Please be advised from the regulator of such matters ie RBI under Ministry of Finance, as most of the cases are 15 years old or more.
Jay

April 17, 2021

Report all the cases to RBI.

Phoenix arc is calling to all the credit card holders whether they have paid or not doesn’t matter to them
SUBHASH V SAMDEKAR

May 19, 2021

Name of company/service: Phoenix ARC Private Limited Dani Corporate Park, 7th Floor, 158, C.S.T. Road, Kalina,Santacruz (E), Mumbai – 400 098, India,
I would like to draw your kind notice that once I was a credit card holder of ABN AMRO Bank. Recently some irregularities have come to my notice IN ACCOUNT NO R1CP443534 dated 21/06/2006 & R1CP323209 dated 07/09/2005, In course of verifying my CIBIL report they have noticed that my name is showing there as a defaulter and amount written off. I feel that ABN AMRO Bank has intentionally made the mess despite making all the payments to them through Credit Mantri where account status shows Proof of Payment accepted.. Even they had confirmed the same over mail to me but didn’t rectify the fact physically in CIBIL record since year 2018.. Instead they had listed my name as defaulter to CIBIL.
So far as I know one part of their credit card business has been taken over by Phoenix ARC Private Limited and I have paid the amount to Phoenix ARC Private Limited in year 2018.
Their complete addresses are :
Phoenix ARC Private Limited
Dani Corporate Park, 7th Floor,
158, C.S.T. Road, Kalina,Santacruz (E),
Mumbai – 400 098, India
Tel: +91 22 6741 2314
Fax: +91 22 6741 2313
E-mail: [email protected]
My humble prayer is that please help me to have proper justice so that they remove my name from CIBIL report. Your immediate intervention in this matter is solicited.
Thanking you,
Yours faithfully
( Subhash V Samdekar)
9881497877
[email protected]
RAJENDRA

January 3, 2024

facing same issue

CIBIL related matter (ABN AMRO Credit card no. 5415382321047755)

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126 responses to “CIBIL related matter (ABN AMRO Credit card no. 5415382321047755)”

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