Location/place: chandigarh
Name of company/service: jamshedpurfloristshop, agrafloristshop, jalandharFlorist
I had to send rakhi gift to my sister so i found this website (www.jamshedpurfloristshop.com) as i had to send the gift in jamshedpur. I thought i would be fine to send the gift through this site as it would deliver the gift on time as on 2nd august 2012 .I booked the order through net banking on this site www.jamshedpurfloristshop.com in the morning of 2nd august 2012 and they mailed me the reply as mentioned below :
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Dear Customer,
Thank you for your order from http://www.agrafloristshop.com
For your convenience, we have included a copy of your order below.
Please Note :- The charge will appear on your credit card / Account statement as ‘ccavenue.com/charge’
If you have a question about your order status, you can contact the seller directly by
e-mail at : [email protected].
ORDER DETAILS:
Merchant Site URL : http://www.agrafloristshop.com
Order Number: JAFS-020820121
Order Received: Aug 2, 2012
Total Amount : INR (Indian Rupees) 570.00
HDFC Bank Account Holder : Mr. sumit malik
Billing Address : (As entered by the Customer)
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Regards,
CCAvenue Customer Service
After minutes I got the second mail as mentioned below:
Dear Mr. sumit malik,
We are glad to inform you that we have processed your order for delivery as per your chosen delivery date or the delivery schedule indicated on the website which ever is later.
We shall send you a delivery confirmation as soon as possible.
Thanks and Regards.
Manager
Order Processing Department
www.JalandharFlorist.com
I thought Order will be delivered on the same or may next day. But the order is not delivered yet and when I contacted them through their website about the delay in order they told me that it was delivered on 3rd august 2012 and they mailed me about the delivery on 6th august 2012. Mail they sent me given below:
Greetings from JalandharFlorist.com , a reliable name for sending Flowers and Gifts to your loved ones.
This is just to inform you that we have duly delivered your gift to the Recipient’s address on 03/08/2012.
Thank you for shopping at JalandharFlorist.com. We hope to see you again soon.
Note: It is possible that if you have ordered any non perishable item with your order, the same
might be couriered and a confirmation for the same would have gone separately with Airway Bill number.
If you need answer to any questions, please feel free to contact us .
Sincerely
Sujata
Customer Service
www.JalandharFlorist.com
Local Florist, Right Prices
When I tried to contact them on the given Contact number ( ) it always go busy. Then I tried to enquire through their complaint system, I got this mail.
Dear Sir/Madam,
We have sent a reply in response to your mail.
Kindly click on the link given below to view our reply.
www.agrafloristshop.com/customer_mail.asp
**Please do not reply to this mail.
Best Regards.
Customer Service Department
www.agrafloristshop.com
When I tried to login through their login system its not working where as same login works on www.jamshedpurfloristshop.com but after login it shows :
You Have No Existing Message.
If You Send a Message to Us Then Click on New Query Button.
So Guys don’t ever make any order through above mentioned sites.
Thanks for paying heeds to my words and forgive if there is any grammatical mistake.
sumit
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