CHEATING BY AIRTEL EMPLOYEE

Location/place: JAMSHEDPUR

Name of company/service: AIRTEL

hello, this is d.k.george here from jamshedpur(jharkhand) . i had filled up the airtel form with regard to conversion of my mobile phone number 9801444944 from prepaid to postpaid almost a month ago. one of your company”s employee named gunjan had collected the documents for the conversion along with the deposit of Rs 500. He gave me a new sim so that i am able to use it after the conversion. its still not done till this date and today when i went to airtel”s office, they tell me gunjan is no more an employee of airtel.
u being a company is responsible for the acts of your employees. i had given the money in good faith and he being your company’s employee your company is liable. i need my Rs 500 refunded coz its my hard earned money. i have also had this complaint posted on airtel facebook page. i was assured of a solution but its been a week and there seems to be no response from your side


Comments

3 responses to “CHEATING BY AIRTEL EMPLOYEE”

  1. Namaste Mr. George ,

    This is to inform you that your concern listed on 12 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected].

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Mr. George ,

    Further to our discussion dated 12 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

    We assure you that we are committed to resolving the issue to your satisfaction.

    For any queries you may have you can also get in touch with us at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  3. Namaste Mr. George,

    We would like to inform you that your concern listed 12 July 2013 has been resolved. Should you have any queries please contact Airtel customer service at [email protected].

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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