CHEATING & 420 CASE – FRAUDULENCE

I HAVE BEEN APPROACHED BY INDIAN HEALTH ORGANIZATION TO TAKE A HEALTH POLICY DURING 1ST WEEK OF JULY 2015

1) AT A PREMIUM OF RS.7,495/-
2) FOR A TOTAL OF FOUR MEMBERS – ME, MY WIFE, AND TWO CHILDREN.
3) POLICY WILL CARRY PRE AND POST DISEASES
4) POLICY WILL BE FOR 12 MONTHS WITHOUT ANY WAITING PERIOD

IHO CUSTOMER CARE EXECUTIVE INFORMED ME THAT

1) FIRST I WILL RECEIVE IHO CARD FOR MY FAMILY MEMBERS WITHIN 15 DAYS AND
2) INSURANCE CARD WILL REACH AFTER 15 DAYS FROM THE DATE OF IHO CARD RECEIPT

ACCORDINGLY I HAVE PAID RS.7,495/- VIDE CHEQUE AND IT WAS CLEARED FROM MY BANK ON 9TH JULY. AFTER 10 DAYS I STARTED FOLLOWING UP WITH IHO – DELHI AND AFTER FEW DAYS I HAVE RECEIVED THE IHO CARDS BUT THE PRIMARY CARD HOLDER NAME WAS WRONG. THEY HAVE GIVEN MY FATHER’S NAME, WHO IS NO MORE AND EXPIRED THREE YEARS BEFORE. I CONTACTED AGAINST IHO AT DELHI AND THEY INFORMED THAT NEW CARDS WILL BE SENT SHORTLY.

MEANWHILE, I HAVE RECEIVED THE ORIGINAL POLICY FROM NATIONAL INSURANCE COMPANY WITH FOLLOWING ERRORS.

1) ONLY FOR THREE MEMBERS RECEIVED
2) MY 1ST SON’S NAME – MR. ASHWIN KUMAR NOT RECEIVED
3) THE PREMIUM AMOUNT IS RS.2,584/- AND NOT RS.7,495/- COLLECTED BY IHO
4) THE POLICY PERIOD IS 1ST AUGUST 2014 TO 31ST JULY 2015
5) WAITING PERIOD 30 DAYS FROM THE POLICY START DATE.

WHEN I AGAIN APPROACHED IHO, THEY ARE NOT CLEARING ANSWERING MY QUESTIONS. I REALLY DO NOT UNDERSTAND WHAT HAPPEND TO THE DIFFERENCE AMOUNT OF RS.4,911/-. AND MY SECOND SON’S INSURANCE.

I AM BRING THIS TO YOUR NOTICE SO THAT SOME STRINGENT ACTION MAY BE TAKEN AGAINST THESE SORT OF FRAUD TAKES PLACE AND CHEATING THE CUSTOMERS.

THANKS AND REGARDS

K. SRIVATSAN
09840136792