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cheated with me to sell a postpaid connection

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AdminPost
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Location/place: burdwan west bengal

Name of company/service: vodafone

vodafone committed me for a tariff having 30p/local call in 199 rental plan. bt when i m using this i found it charges extra 39 rs for promo i complained it 3times they told me it will b adjusted with next bill but it hasn’t adjusted yet. And more painful is that they now saying that i will have to change my bill plan to 225 to get that plan or else they will charge 50p/local call. so what about the commitment ?? and also guided to port out if i have problem with it. this guide given me a executive of vodafone store burdwan branch named mr.AMIT.

Comments

7 responses to “cheated with me to sell a postpaid connection”

  1. Vodafone India Avatar
    Vodafone India

    Hello Mira Dey,

    Please share your contact number with us at http://bit.ly/1aa520R and we will have someone get back to you with assistance.

    Regards,
    Vodafone Customer Care.

  2. mira dey Avatar
    mira dey

    my mobile no is 8348881918.

  3. Vodafone India Avatar
    Vodafone India

    Hello Mira Dey,

    Thank you for sharing your number. We will have someone get back with assistance in a while.

    Regards,
    Vodafone Customer Care, WEST BENGAL (Except Kolkata) & ANDAMAN NICOBAR

  4. Vodafone India Avatar
    Vodafone India

    Hello Mira Dey,

    Thank you for speaking with us. We will get back to you with an update in 2 hours.

    Regards,
    Vodafone Customer Care, WEST BENGAL (Except Kolkata) & ANDAMAN NICOBAR

  5. Vodafone India Avatar
    Vodafone India

    Hello Mira Dey,

    We confirm to activate All Local @ 30ps (@ Rs.39) on your number, free of rental charges on July 17, 2013. Also, an amount of Rs 175.28/-(with taxes) will be credited to your account on July 18, 2013, for Rs 39/- Local promo charges levied in invoice, dated from April 17, 2013 to July 17, 2013 invoices. The credit will reflect on page 1 in the adjustment column in the forthcoming invoice dated August 17, 2013. Trust this helps! Thanks for your time on the call.

    Regards,
    Vodafone Customer Care, WEST BENGAL (Except Kolkata) & ANDAMAN NICOBAR

  6. mira dey Avatar
    mira dey

    Thank you so much vodafone and thank you to ms Tanushree bhattacharjee to resolve my problem . I really glad to talk with you and thanking you for your service and hope u will serve me better in future. And thank you to this website .

  7. Vodafone India Avatar
    Vodafone India

    Hello Mira Dey,

    Thank you for the kind appreciation. We are glad to assist you. We assure that we are constantly working towards improving our services.

    Regards,
    Vodafone Customer Care, WEST BENGAL (Except Kolkata) & ANDAMAN NICOBAR

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