Cheated and Misleading by Paytm.com customer care and not providing cashback.

Paytm.com offering juicy offer and trap our hard earned money to their custody by illegal way. This is to be noticed that this site is cheated me not providing me proper cash back. They are also not reply any of the mail or if they replied they are saying the information is wrong but the same information is provide by them earlier. They are not justifying there own words wrong information and misleading mail reply was sent by paytm.com customer care which have no logic and false statement was initiated. I think replied are system generated reply so it have not provide any solution to my problem. Customer care is denying to give me cash back as per there reply customer care is mentioning that offer is valid for only till 28 Feb 2015 but I also got cash back on other paytm account from paytm.com whose transaction was done on 1 March 2015. It was also replied by paytm customer care that cash back was not credited due to some technical issues. It will be credited within 24 to 48 hours. In case it’s not credited, please get back to us at [email protected]. I waited and I got cash back in other account but not getting for this particular paytm account. If offer is valid for only til 28 Feb 2015 then I will never get any transaction which was made on 1 March 2015 on other paytm account but as per record I got cash back for other account and transaction was made on 1 March 2015 but getting no cash back for 6 nos. of account only. It need to understand if proper feedback and cash back is not given by paytm.com which may lead to bad impact on company brand image. It is due to technical fault that I am not received my cash back on time and If the statement is true offer is valid for only till 28 Feb then How can you replied that cash back is credited within 24 to 48 hours which means cash back is illegally not initiated by you. On the other hand I got cash back for other account and transaction was also done on 1 March 2015. It is not possible that terms and condition is different for different account. So please initiate the cash back as early as possible.

Cash back needed for 17 orders, details are given below:

Email ID: [email protected] Mobile Number: 9614715572
1. Happily Unmarried Order #offer-00085539
Paytm Cash Txn ID D8863F357629E7BE
2. Happily Unmarried Order #offer-00085556
Paytm Cash Txn ID BDF0D025FF9792E6
3. Happily Unmarried Order #offer-00085568
Paytm Cash Txn ID CB4A56E280F836F7

Email ID: [email protected] Mobile Number: 9609103581
4. Happily Unmarried Order #offer-00085655
Paytm Cash Txn ID D18B8F013DC4AD4F
5. Happily Unmarried Order #offer-00085664
Paytm Cash Txn ID D2D3B4F4518A7C5B
6. Happily Unmarried Order #offer-00085678
Paytm Cash Txn ID FCC691614600F1D7

Email ID: [email protected] Mobile Number: 9614812691
7. Happily Unmarried Order #offer-00085739
Paytm Cash Txn ID FD1A187DC8F7CB32
8. Happily Unmarried Order #offer-00085754
Paytm Cash Txn ID 3246D68992E3F47D
9. Happily Unmarried Order #offer-00085764
Paytm Cash Txn ID 6B2AF87793519F4A

Email ID: [email protected] Mobile Number: 8515015694
10. Happily Unmarried Order #offer-00085783
Paytm Cash Txn ID 0BC55EA6D475FD4B
11. Happily Unmarried Order #offer-00085790
Paytm Cash Txn ID 69A3873DBAB4894A

Email ID: [email protected] Mobile Number: 9477360107
12. Happily Unmarried Order #offer-00085803
Paytm Cash Txn ID 6F074F498DFED3EE
13. Happily Unmarried Order #offer-00085811
Paytm Cash Txn ID 05CFEEE447A105DC
14.Happily Unmarried Order #offer-00085821
Paytm Cash Txn ID AFA250CA5E1B16A7

Email ID: [email protected] Mobile Number: 9681288650
15. Happily Unmarried Order #offer-00085842
Paytm Cash Txn ID B84C5E2136EF75C5
16. Happily Unmarried Order #offer-00085855
Paytm Cash Txn ID 81BE794079C6983A
17. Happily Unmarried Order #offer-00085869
Paytm Cash Txn ID E85F4B21D6BE13F5

Previously paytm.com are agreed to give the cashback for all but now illegally they are refusing to give the cash back.

Please find the details of cash back initiated by paytm.com as cash back for Happily Unmarried, transaction date 1 March 2015 on my other paytm.com account:

1. Email ID: [email protected] Mobile Number: 8515015694

2015-03-01 00:13:00
Paid for Order
Happily Unmarried Order #offer-00085777
Paytm Cash Txn ID 5E5DB9BC1D8353B5

2015-03-05 09:38:33
Cashback Received
Order #85777
Paytm Cash Txn ID 4F0E732C53D3DC38
Happily Unmarried Cashback

2. Email ID: [email protected] Mobile Number: 9232085747

2015-03-01 00:00:12
Paid for Order
Happily Unmarried Order #offer-00085499
Paytm Cash Txn ID 319AF2B7E1319D52

2015-03-07 12:01:31
Cashback Received
Order #85499
Paytm Cash Txn ID 2E29D5C8C186D481
Happily Unmarried Cashback

3. Email ID: [email protected] Mobile Number: 9932216357

2015-03-01 00:04:44
Paid for Order
Happily Unmarried Order #offer-00085626
Paytm Cash Txn ID 366907D63E2916EA

2015-03-01 00:04:11
Paid for Order
Happily Unmarried Order #offer-00085616
Paytm Cash Txn ID 953138709127A6F4

2015-03-01 00:03:34
Paid for Order
Happily Unmarried Order #offer-00085596
Paytm Cash Txn ID D5DABCF017F323AF

2015-03-07 12:01:30
Cashback Received
Order #NBL_3_6_2059
Paytm Cash Txn ID 6F14197E99C04A13
Happily Unmarried Cashback

2015-03-07 12:01:30
Cashback Received
Order #NBL_3_6_2060
Paytm Cash Txn ID 0724673760C28182
Happily Unmarried Cashback

2015-03-07 12:01:30
Cashback Received
Order #NBL_3_6_2061
Paytm Cash Txn ID 424743B7E3298437
Happily Unmarried Cashback

4. Email ID: [email protected] Mobile Number: 9614779612

2015-03-01 00:09:27
Paid for Order
Happily Unmarried Order #offer-00085724
Paytm Cash Txn ID 2E3A8DC625E470EC

2015-03-01 00:08:56
Paid for Order
Happily Unmarried Order #offer-00085714
Paytm Cash Txn ID 70304C6A4E8CE6FE

2015-03-01 00:08:02
Paid for Order
Happily Unmarried Order #offer-00085696
Paytm Cash Txn ID 20251690783F6E72

2015-03-07 12:01:24
Cashback Received
Order #NBL_3_6_2056
Paytm Cash Txn ID 33EC2B8EE9B763AB
Happily Unmarried Cashback

2015-03-07 12:01:24
Cashback Received
Order #NBL_3_6_2058
Paytm Cash Txn ID 69BB5E04C9E736F8
Happily Unmarried Cashback

2015-03-07 12:01:24
Cashback Received
Order #NBL_3_6_2057
Paytm Cash Txn ID E0CA180BEB479A22
Happily Unmarried Cashback

I think this is much more evidence to initiate the cash back so I am hopeful that I will get my cash back with proper feedback. Consumer forum team please help me to get my cash back. I will very thankful if I got my cash back please help me

with regards
Ajay Das
Mo: 9477360106


Comments

One response to “Cheated and Misleading by Paytm.com customer care and not providing cashback.”

  1. kuldeep singh Avatar
    kuldeep singh

    i have same problem.you are right bro.
    i have also same problem.

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