Location/place: Delhi
Name of company/service: Indian Health Organization
This Complaint is regarding Indian Health Organization. On 25th of June I got a call from IHO executive and he told me about IHO and said it is a part of World Health Organization and provide a health plan with 100% coverage with the EMI payment option but when he payment was deducted in one shot from my credit card. The benefits he told me was also not mentioned on the website he also told me if I dont like the plan i can cacel it and payment would be revert back to my credit card in within 24 hour. The executive made many false comitemnt about the plan and when I talked to the they told they dont have any details about it and I requested to cancel the plan. It has already been 13 day since I given the cancellation request but they are not respoding. I have sent many emails and called up to the customer care but customer care always say you will get a call from IHO but they not turned up and on email they always say to give 14 days to resolve the matter but still there is no update from IHO. My credit card bill has been generated and complete payment of INR 8000 has been deducted. They have made so many fake comitemnets and when I look at the website there was nothing such as and after talking to customer care they said we provide only benefit that are mentioned on the website. They also said the amount paid will be entitled for the tax banefit but when I further investigated only INR 5000 is entitled for tax benefit.
Kindly help me to get back my money from IHO. My mobile number is 9810721910 and the membership ID they provide is 3A9FTFS54I.
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