cheated by Big Bazar

Comments

5 responses to “cheated by Big Bazar”

1. 

   Priya

   August 23, 2012

   Dear customer,

   Hi, I am Priya from Future Group. I regret the inconvenience caused to you. We have taken a note of your concern and we will get back to you soon. In case you have any further queries please write to us at [email protected] along with your reference id 6442 and we will get in touch with you.

   Regards,
   Priya
   Future Group Care
2. 

   Mrs Gayathri Srinivasan

   August 24, 2012

   Hello Ms. Priya,

   Thanks for your email and while I was replying to you just received a call from Big Bazaar Ambience Mall, Vasant Kunj, Mr. Deepak (he is the same person who asked me to go to service center and not to approach Big Bazaar). He has now asked me to deliver the instrument to you and it will take 3 to 4 days to get the same repaired. Thanks to Consumersforum.in who took pain and interest in this regard. God Bless them. Big Bazaar is a reputed concern therefore due to these kind of silly mistakes / unsatisfactory service offered by your staff some times you put your name in stake. Any how thanks for your pain taken in contact us. Regards Mrs. Gayathri Srinivasan
3. 

   Mrs Gayathri Srinivasan

   September 14, 2012

   We are now sick of spending money in taxi to reach Big Bazaar every time to ask for our repaired instrument. Your staff Deepak says it cannot be repaired as the part (screen) not available and they are in mercy of alcatel company. Why Big Bazaar has to have such products where they are not supported by proper service. Further Big Bazaar should replace the same with the new instrument or refund our money. We have spent now more than the cost of this mobile instrument in visiting Big Bazaar everytime. Hope someone listens to our complaint. The instrument is with you people and yesterday also your staff Deepak confirmed that dont know still how many days it will take.
4. 

   Priya

   October 17, 2012

   Dear Mrs Gayathri,

   I believe that your mobile phone has been repaired and has been returned to you. I hope that you are satisfied with the resolution. In case you have any further queries please get in touch with us we will be glad to assist you.

   Regards,
   Priya
   Future Group Care
5. 

   Bimal Mukhopadhyay

   October 17, 2012

   Dear Sir / Madam,

   I, Bimal Mukhopadhyay using Vodafone no. 9836737373 from last six months. I had taken monthly 3G pack as mostly use this no for net surfing purpose. I am a frequent traveler across India. Recently I had travelled to Bhopal and Guna, MP for work which is within the Vodafone service network. But Vodafone charged me around 1700/- towards data usage and immediately intimated such incorrect billing.

   After that lot of communications exchanged and understand that as because of Vodafone data service is not available to that area, they had taken the service from IDEA and imposed the said charges to me. My logic is that as I had taken the monthly data pack and even in the roaming at Vodafone data network roaming charges is not applicable, but as because Vodafone does not have any data network at roaming place visited, why the said roaming charge customer had to bear.

   Now, they had disconnected my no even after repeated request.

   Lodging this complaint to instruct them to correct their error and reverse the wrong charges imposed on me.

   Look forward an favorable response.