We have purchased mobile hand set (Micromax Canvas Nitro A311) from world telecom house with Insurance from Brand Creators Marketing Pvt. Ltd. (Purple Mobile Care, D-61, Sector 63, Noida-201301) on 4th Jan’15. on 26 the Jan’15, my mobile was having some problems. We have regularly called customer care of purple mobile, but unfortunately no response received from their side. after that on 11th Feb’15, we have handed over the mobile to Mr. Sharukh (owner of World telecom house), D-100, Main road, Vikas Marg, Laxmi Nagar, New Delhi-92.He confirmed & strongly committed that mobile will be returned within 2 weeks. till date mobile is not returned to me. now every time, Mr. Sharukh is confirming that your mobile will reach me with 2 days & also he is misbehaving and abusing with me. I am totally feed-up from this torture. I have spent Rs. 13,000/- on mobile hand set and Rs. 1,625/- on insurance premium which is no use to me.
Now my every visit after 2-3 days regularly, Mr. Sharukh was confirmed me that your mobile will be returned to you within next 2-3 days.I have visited to his shop till date almost 50 times. As confirmed by Mr. Sharukh, Brand creators Marketing Pvt. Ltd. (Purple mobile care) had done a fraud & company is run away. I am taking the responsibility to return your phone because I am owing some money of Rs. 38,000/- (approx) will deduct & repay you, he assure me every time.
I have also verified the service tax & PAN no of the company as mentioned on cover note, both are different. Service Tax is in the name of “Mr. Sohil Khan” & pan no is in the name of company. this is fraud done jointly by Mr. Sharukh (owner of world telecom house) & brand creators marketing Pvt. ltd.
I want claim of my handset , insurance, expenses claim of every visit & compensation form mental harassment.
I have full trust on consumer forum decision and I need a favorable response from consumer forum on urgent basis because my hard earned money is cheated by 2 business firms. Waiting for positive & immediate reply.
Warm Regards,
Sanjeev Mittal
9350968753
[email protected] have purchased mobile hand set (Micromax Canvas Nitro A311) from world telecom house with Insurance from Brand Creators Marketing Pvt. Ltd. (Purple Mobile Care, D-61, Sector 63, Noida-201301) on 4th Jan’15. On 26 the Jan’15, my mobile was having some problems. We have regularly called customer care of purple mobile, but unfortunately no response received from their side. after that on 11th Feb’15, we have handed over the mobile to Mr. Sharukh (owner of World telecom house), D-100, Main road, Vikas Marg, Laxmi Nagar, New Delhi-92.He confirmed & strongly committed that mobile will be returned within 2 weeks. till date mobile is not returned to me. Now every time, Mr. Sharukh is confirming that your mobile will reach me with 2 days & also he is misbehaving and abusing with me. I am totally feed-up from this torture. I have spent Rs. 13,000/- on mobile hand set and Rs. 1,625/- on insurance premium which is no use to me.
Now my every visit after 2-3 days regularly, Mr. Sharukh was confirmed me that your mobile will be returned to you within next 2-3 days.I have visited to his shop till date almost 50 times. As confirmed by Mr. Sharukh, Brand creators Marketing Pvt. Ltd. (Purple mobile care) had done a fraud & company is run away. I am taking the responsibility to return your phone because I am owing some money of Rs. 38,000/- (approx) will deduct & repay you, he assure me every time.
I have also verified the service tax & PAN no of the company as mentioned on cover note, both are different. Service Tax is in the name of “Mr. Sohil Khan” & pan no is in the name of company. this is fraud done jointly by Mr. Sharukh (owner of world telecom house) & brand creators marketing Pvt. ltd.
I want claim of my handset, insurance, expenses claim of every visit & compensation form mental harassment.
I have full trust on consumer forum decision and I need a favorable response from consumer forum on urgent basis because my hard earned money is cheated by 2 business firms. Waiting for positive & immediate reply.
Warm Regards,
Sanjeev Mittal
9350968753
[email protected]
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