CHARGING OF EXTRA USAGE CHARGE

Location/place: SONIPAT

Name of company/service: TATA DOCOMO/ MOBILE GSM

MY MOBILE NO. IS 9996007195. MY SERVICE PROVIDER COMPANY TATA DOCOMO CHARGED ME RS. 493 FOR USAGE OF 3G DATA SERVICE FOR A SINGLE SECOND. I HAVE MAKE MANY COMPLAINT. BUT THEIR IS NO SOLUTION. I VISIT THE LOCAL CUSTOMER CARE OFFICE TWO TIMES FOR SOLVING MY PROBLEM AND I ALSO VISIT TO LOCAL ACCOUNT HEAD MR. NEERAJ SHAMRA. HE DID NOT PROVIDE ME ANY SOLUTION.

I ALSO TALK TO SENIOR OFFICERS OF TATA DOCOMO ON 23.06.2012 BUT THEY TOLD ME THAT HE WOULD PROVIDE SOLUTION IN NEXT TWO DAYS, BUT TILL DATE THEIR IS NO SOLUTION.

IN END, FINALLY THEY CUT THE MY OUTGOING CALLS BUT THEIR IS NO SOULUTION

PLEASE DO THE NEEDFUL.
AN EARLY ACTION IS HIGHLY APPRECIATED

PARVEEN
M -9996007195