charged@251 but 3G data was not provided 28 days

I recharged Rs.251 for 2GB 3G data for 28 days on 8 march 2016 but service was deactivated on 13 march 2016 only 5 days instead of 28days. I called idea customer care but no any complained write down and no any action was taken . My mobile No. Is 7890645100.


Comments

3 responses to “charged@251 but 3G data was not provided 28 days”

  1. Idea Cellular Avatar
    Idea Cellular

    Dear Customer,

    We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

    Thanks & Regards,
    Customer Care, Idea Cellular

  2. Idea Cellular Avatar
    Idea Cellular

    Dear Customer,

    We wish to affirm that your concern has been acknowledged and your complaint for recharge has been already initiated by us; under reference number 1-68673608742 and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

    Thanks & Regards,
    Customer Care, Idea Cellular

  3. Idea Cellular Avatar
    Idea Cellular

    Dear Customer,

    As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

    Thanks & Regards,
    Customer Care, Idea Cellular

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