Location/place: mira road, thane, maharashtra

Name of company/service: Reliance Fresh

My card was charged twice for a purchase on 12th july 2012… and i received msgs regarding the same… i have an infant to take care off and cant go all the time to the shop to complaint so my husdand chased both reliance and my bank for the money… i received two transaction id’s and confirmed from the bank that the amt had gone to the merchant… however, at reliance no one bothered to reply properly… i was tossed between both n dismayed with the help given by both…. i m stressed now as whatever little help given by both is useless as my husband has to quit his work n run for the money…. this is ridiculous… its such an inconvenience for us both,,, nothing has been actioned so far today being 25th july 2012…. i m a housewife n that money means alot to me… i dont know how what action will u take, but i am very disheartened to go to reliance again for anything again due to this bad experience…
Details as follows:

transaction id from bank:
1) 20120712213310
2) 20120712213335

Bank Name : ICICI Bank
Amount Charged twice : 3283.34

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