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Over charged Postpay bills

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by

Arayrika
in

Hi Team, I am using following numbers for Idea cellular under one Account-
8888838388
9923941212
9881194684, company has over chrged the bills since june2014 on each bill cycle, bills are not charged as per tariif, which leads unusual calls to me for collections and now the bill is of amount £7500 approx, and whcih is incorrect, I have highlighted so many times to Idea and there customer care but they are not ready to entertained the issues in terms of my billing corrections , this is 4th time I got suffered because of that and I always have a clear track of payment but this time , I am not ready to pay off this .

Kindly look into this matter asap.

Thanks & Regards,
Abhijeet Rayrikar
9921201919

Comments

2 responses to “Over charged Postpay bills”

  1. Idea Cellular Avatar
    Idea Cellular

    Dear Customer,

    We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly.

    Thanks & Regards,
    Customer Care, Idea Cellular

  2. Idea Cellular Avatar
    Idea Cellular

    Dear Customer,

    We regret the inconvenience caused please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.

    Thanks & Regards,
    Customer Care Idea Cellular

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