bus service not satisfactory

Dear Sir,

Pls. go through the forwarded mail here containing my bus e tkt detail.

Through this connection I would like to draw your kind attention that the service was worst ever i faced in my life. No body of staffs was in position to help us at bus stop in bangalore at mentioned place. First of all, as you can find from the e-tkt, my ticket was for AC SLIPPER. The staff told me at 8:00pm that the buswill depart at 11:00 PM. At 10:15 PM he again told the bus is delayed by one hr and is at 12:15 AM. Again at 11 pm it was circulated that the ac slipper bus is cancelled and non AC slipper will be there. At 12:10 AM, All the staff were speachless and no update was there. Even the behaviour of staff was also not acceptable. Some time some street people used to come with semi concious state having full drunked alcohol and speaking rough languages near families and ladies. Even few staff was also drunk. Again at 12:45 am it was circulated that no bus is available and the passengers should think themselves. Finally one non ac seating bus arrived at 1:30 am and we any how arrived to toranagallu. There at toranagallu again the bus driver was not in favour to come inside JSW.

Can you please make some comment in this regrad and think to refund my justified money.!1!

Regard

R.Kumar

The Bus E-Tkt

meenakshibus

Dear Ravindra Kumar ,

Find below is your confirmed ticket. Please take a print of this ticket.
BUS Tickets to all destinations
Ticket No: 221514
Ticket Details For Mr Ravindra Kumar from Bangalore to Jindal on service BNG-BLY-JSW
Seat No(s) (1 Seats)
U11(Ravindra Kumar ) () (M)
Journey Date 20/04/2015
Dep Time: 11:15 PM- Report atleast 15 minutes prior to the departure time at this boarding point.
Total Fare ₹580.00
Coach Type: 2+1, Gold Class Sleeper,AC, Video (32 seats)
Boarding@ Anandrao Circle
Next to icici bank atm, Bangalore, Karnataka, Pin: 000000
Landmark: NEXT TO ICICI BANK ATM
Booked On: 19/04/2015 11:46 AM
Contact Details Meenakshibus (9535974666)
A copy of this ticket to be produced at the time of boarding. Report atleast 15 minutes translation missing: en.common.prior_departure_time.
Please carry an Identity proof Terms & Conditions:

A Copy Of This Ticket To Be Produced At The Time Of Boarding.

Terms & Conditions:

Meenakshi Travels: – The Company Undertakes No Liability In Case Of Cancellation Of Trips Due To Breakdown Or For Reasons Beyond The Control Of The Management. However Proportionate Refund Of Fare Will Be Allowed In Case No Alternate Arrangement Is Made.

vNext To Ladies Seat Should Be Ladies Only If In Case Gents Are There Should Adjusted With Different Seat*
vManagement Is Not Responsible For Your Luggage And Baggage.
vThe Coaches And The Passengers Are Covered By Insurance. In The Event Of Accidents And Consequential Injury, Loss Of Life And Any Other Damages, Such Contingencies Are Covered By The Insurance.
vChanges To The Origin And/Or Destination Of Travel And Customer Name Changes Are Not Permitted.
vChanges To Date Or Time Can Be Made To Your Booking If You Notify Us At Least One Day Prior To The Scheduled Departure Time By Visiting Our Branch/Agency Counter.
vPet And Animals Not Allowed Inside The Bus While Journey.
vProcessing Fee Will Not Be Refunded On Journey Date.
vAny Passenger Disturbing The Co-Passengers Is Liable To Be Alighted From The Coach.
vSeats Will Be Confirned Only After Successful Payment.(Depending Upon Seat Availability).

vThe Passenger Should Carry The Same Identity Card While Traveling. If Not This Will Be Treated As Ticket Less Traveling


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