BSNL-GSM Prepaid Money Refund

I am using BSNL Prepaid No. 9491872508 ( Andhrapradesh Circle )
Amount Rs150 suddenly deducted from my balance, and they activated BSNL Live TV. Next day I posted complaint through customer service on 11th November 2013, bearing complaint No 3K11AP390764. They deactivated the service and “Money will be refunded in a 5 working day”s. As today (11jan2014) money not refunded. Today also they are saying that “Money will be refunded in a 5 working days”.


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