Location/place: Kolkata
Name of company/service: flipkart.com
I have ordered a book, Operating System by Gary Nutt(Link: http://www.flipkart.com/operating-systems/p/itmdytt8vd2pfzzm?pid=9788131723593) on 11th May’13 in Flipkart.com . I’ve made the online payment. They promised me to ship the book within 8days i.e within 19th May’13. But on 20th May’13, they suddenly sent me an e-mail and SMS to my mobile stating that the book is unavailable and they cancelled my order. While, they have said that they would return my money but after 9days of my booking how can they say that the book is unavailable? I had an important work with that book within some strict timeline but they informed me so late. They must be knowing that the book is available or not at the time of my booking. At the time of booking, they didn’t inform me and the online status of the book was available. So, this sheer case of ignorance and irresponsibility. I think they should be held in contempt at the earliest.
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