Bill Payment isue not resolved since last 8 months

Location/place: Bangalore

Name of company/service: Airtel Bangalore

We are from Intellinet Org, myself had raised the 3rd complaint in consumer forum regarding the bill payment not reflecting in our PRI number 080-41952300, but nothing has been moved forward. still we are facing the same issue in bill not get updated.
Summary of the issue.
1) We had migrated our PRI number in Oct 2012.
2) After migration we had paid the bill on regular basis which was handed over to airtel team itself.
3) after 6month of time still we seeing the balance of Rs 16,000/- is getting reflected in our account.
4) informed all the Airtel head with account manager, nothing has been moved. Simply they are giving the wage response that ” it will be done in next billing cycle”

Dear consumer team,
Required ur close intervention to resolve the issue ASAP. If not we are on the way to file a case on Airtel team at the earliest.

Regards,
Harish
@9620210811


Comments

3 responses to “Bill Payment isue not resolved since last 8 months”

  1. Namaste Harish,

    This is to inform you that your concern listed on 26 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected].

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Harish,

    We would like to inform you that your concern listed 26 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [email protected]

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  3. Namaste Harish,

    We would like to inform you that your concern listed 26 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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