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Bill Against No usage

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AdminPost
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Location/place: Delhi

Name of company/service: Airtel Postpaid

I just did MNP from Airtel Postpaid to Vodafone Prepaid. My last payment to airtel is Rs200 More then my bill because I am goin to convert my service provider. After MNP to Vodafone now Airtel is ask me to pay Rs262 for the Period of 22nd apr to 22nd of may (Total Bill is Rs 462). I didnt use my number for the whole month & genuine usage on my account is Rs 120 (Before Discount). I really dont understand the point that why I am goin to pay whole month bill for which i dont even use much of airtel services for the whole month. & I also want to know that can I claim Rs 80 from Airtel. And Is it possible that Airtel will Discontinue the services on my Vodafone No.(After MNP)?

Comments

2 responses to “Bill Against No usage”

  1. Airtel Presence Avatar
    Airtel Presence

    Namaste Mr. Babbar ,

    This is to inform you that your concern listed on 31 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [email protected]

    We assure you that we are committed to resolving the issue to your satisfaction

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
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    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Airtel Presence Avatar
    Airtel Presence

    Namaste Mr. Babbar ,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [email protected]

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Saurav ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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