BEWARE OF EBAY FRAUD SELLERS – EBAY TEAM JUST REJECTED MY CLAIM WITHOUT INFORMING ME

This is regarding (4) Four iPhones 5S 16GB GOLD which i purchased on EBAY. on 30th Jan 2015
The claimed office without information closed the case as i was not able to take the calls.
They even did not provide me a number where i could return their calls.
There customercare and claim department are doesnt have a sync.
HOW CAN I LEGALLY TAKE ACTION ???

MY EBAY CLAIM IDS:
PaisaPay ID : 38511472131 Claim ID : 869184
PaisaPay ID : 38511169931 Claim ID : 869183
PaisaPay ID : 38510607581 Claim ID : 869181
PaisaPay ID : 38509506361 Claim ID : 869177

I m really disappointed by EBAY CUSTOMERCARE.

Thanks
Ajoy
+91-9829256120

Claim ID : 869184 PaisaPay ID : 38511472131

Apple iPhone 5s – 16 GB – Gold – Smartphone Closed 07 Feb 2015 30 Jan 2015 221676476809 ajoyferns para3373
Order Details
Problem Details
Issue Type : Item not received
Preferred Resolution : I want the item
Images of items uploaded by user
Additional Information
Not Contacted, Not Tried
Not Contacted, Tried to
Yes
Via Phone Via Email
Comments :
Hello, Its been almost 7 days. We are trying to ask the seller for the Courier Tracking Number or Working Mobile Number, But the Seller is unable to provide and is not reachable on his given mobile number. Please provide a solution. Thanks Ajoy