Balance deduction frequently

I am fed up and tired of balance deduction wrongfully. I am using AIRCEL connection and its unbelievable that every single time i’ve balance in my main account, it shall be reduced automatically. After that, calling customer care is another punishment. It will put the blame on the customer. Yesterday Rs.15 got depleted from my no. 8013633701. I want an end to this serious violation of consumer rights.


Comments

2 responses to “Balance deduction frequently”

  1. Hi,

    Thank you for reaching us at Social Care.

    We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.

    Kindly feel free to write to us at [email protected] for any further assistance on this matter.

    We assure you a quick resolution and the best of services at all times.

    Thanks & Regards

    Customer Service Officer | Social CareTeam

    Email us @[email protected]
     Please consider the environment before printing this email

  2. Dear Sir/Mam
    As per our system records, your concern has been duly addressed. Hope the resolution offered meets your satisfaction levels too.
    We would like to thank you again for reaching us at Social Care.
    Kindly feel free to write to us at [email protected] for any further assistance on this matter.
    We assure you a quick resolution and the best of services at all times.

    Thanks & Regards

    Customer Service Officer | Social Care Team

    Email us @[email protected]
     Please consider the environment before printing this email

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