Balance deduction

I am a vodafone customer. Recently got ported from aircel. From past two days my balance getting deducted for no reason. I spoke to customer care in this regard, they said I have downloaded something.. Hence I searched in Google about the deduction by using the reason that the executive has given. As a search result I found the similar complaints in this site..I came to know that it’s a fraud made my Vodafone.. Details of deductions are as follows
1) HELLO1_TVALLSOUTH_30-HELLO1STORE. Deduction Rs30/-
2)DNLD_DWAP_VIDOO30_PPU_MOBOO414001..Deduction Rs30/-

Kindly respond and sort it of.


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