Balance Deduction

Location/place: Jaynagar Majilpur, South 24 Parganas, West Bengal

Name of company/service: Business

I am a retailer of recharge of cellular phone.Today I have recharge a BSNL no. (9460281813) Rs.99/- from my mobile no. 9531525837. I had get the IVR confirmation SMS from BSNL that the recharge was successful at 09:50:03 PM with ref. 1185467820. Rs. 99/- was deducted from my account. But after that customer did not get any confirmation SMS or any benifit of this recharge. Then I go to dealer help line as well as customer helpline also.
They did not get any feedback about the aforesaid problem.

I shall be highly obliged if you kindly accept my application and take necessary steps as soon as possible as your honour can.

Thanking you.

With regards,
Rupam Chakaraborty
09126244106
[email protected]


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