balance deduction

&lt;p&gt;&lt;b&gt;Location/place&lt;/b&gt;: Delhi&lt;/p&gt;<p><b>Name of company/service</b>: reliance cdma</p>sir,
i am a regular user of reliance number 9313934776..i got the message from reliance to make a recharge of Rs 55 and get free incoming calls across India for 30 days.
since i have recharged my number with Rs 55 on 23rd of march 2013, i have travelled mumbai.since then company has not fulfilled their promise of free incoming calls while roaming.the company has charged Rs 250 for all my incoming calls.i had made a complaint with the customer service for the same..my complaint has not been resolved yet and the customer support is not answering my calls and keep me on a long hold.i have a proof of the offer made by the company for the free incoming calls.it will be greatful for your help.

Thanks & Regards
Shabana Nasreen.


Comments

2 responses to “balance deduction”

  1. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

    Regards,

    RCOMcare

  2. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

    Regards,

    RCOMcare

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