balance deducting

Location/place: pune

Name of company/service: vodafone and reliance

i have vodafone (7507235173) and reliance (9325240072)
problem with both are is deducting balance without any service is activated
i got balance deducted 399 for blackberry messenger in vodafone but i am using sumsung mobile
and for reliance i have been charging 100 for nothing.and it for evrytime .this is been from long time
i would be thankful to you if you look out the problem

your regarding
ritesh singh


Comments

3 responses to “balance deducting”

  1. Hello Ritesh,

    We would like to inform you that we’re looking into your concern and will get back to you soon.

    Regards,
    Vodafone Customer Care

  2. ritesh singh Avatar
    ritesh singh

    hello sir,

    i had a talk to costumer care and even senior manger( ganesh parekh and some ramdhip )
    Ramdhip said me that money will be refund till 6pm today but i didnt received and then again i had a talk to him he said me that it will be refund till 8pm but still i didnt refund then again he said till 12 but i didnt get money back
    after that i had talk to senior (ganesh parekh) he had a argue with me and even he said me that it will be refund till 12 noon. is this a costumer care do? just give as time and again do same thing.Ganesh had a rough talk and i need my balance back and my number is been bared .i have called more than 50 times to costumer care and i need my whole money back 346 rps + all call which i had with costumer care and i need a apologize from your both senior call center .

    regards,
    Ritesh singh
    (7507235173)

  3. Deepak Dhasmana Avatar
    Deepak Dhasmana

    hello sir,

    i had a talk to costumer care and even senior manger
    of uninor said me that money will be refund till 6pm today but i didnt received and then again i had a talk to him he said me that it will be refund till 8pm but still i didnt refund then again he said till 12 but i didnt get money back
    after that i had talk to senior manager he had a argue with me and even he said me that it will be refund in 72 hrs . is this a costumer care do? just give as time and again do same thing.now after sometime he had a rough talk and i need my balance back and my number is been bared .i have called more than 50 times to costumer care and i need my whole money back 330 rps + all call which i had with costumer care and i need a apologize from your both senior call center .

    regards,
    Deepak Dhasmana
    (8445021759)

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