<p><b>Location/place</b>: chandigarh</p><p><b>Name of company/service</b>: airtel/online recharge</p>Hello,
This is bipin kumar ambasta from chandigarh.I have tried to recharge my airtel no.7837842822 on 1/03/13 of rupees 200 through m.airtel.-, at time 18.40 hrs approx.I tried to do that recharge through debit card facility through icici bank.during transaction my balance was deducted through icici bank but mobile is not been recharged…I tried to contact airtel customer care 4 time to either refund my money or recharge my no.but they still have not given me any solution yet…my last launched complain no. To airtel for this was CONRC30304478931.
balance deducted but recharge not done…
Comments
3 responses to “balance deducted but recharge not done…”
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Namaste Mr.Kumar,
This is to inform you that your concern listed on 05 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [email protected].
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
BhartiAirtel Ltd
[email protected]Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Namaste Mr. Kumar,
Further to our discussion dated 05 Mar. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.
We assure you that we are committed to resolving the issue to your satisfaction.
For any queries you may have you can also get in touch with us at [email protected]
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
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Namaste Mr. Kumar,
We would like to inform you that your concern listed 05 April 2013, has been resolved. Should you have any queries please contact airtel customer service at [email protected].
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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