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Avoiding to give Refund

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by

somupro
in

Hello,
I have purchased a Puma Shoe from Snapdeal on 18th March ,got delivered on 29th march, again replaced it 1st april due to quality issue,but replaced item got delivered on 7th april. Finally i returned the product on 10th april. I received a message from Snapdeal about confirmation of refund on 14th april. It’s been 15 day of confirmation i still did not received any refund,after several mail to Snapdeal customer service they are not at all interested to solve the issue.

ORDER ID: 18610080417 (replaced)
SUB-ORDER ID:23215647328

Refund amount – 1191/-

Comments

2 responses to “Avoiding to give Refund”

  1. Snapdeal Avatar
    Snapdeal

    Dear Somupro,

    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [email protected] in case you require further assistance in the interim.

    Regards,
    Team Snapdeal

  2. roshan Avatar
    roshan

    hello sir/madam
    i had submitted my mobile phone on date 06-06-2016 to the muskaaan enterprises service center indore in guaranteed period for repairing and they had promised me to return my phone in a month time .
    but today they are not returning my mobile phone and making excuses and saying our company is not returning your phone so we are unable to return your mobile .
    11 months have been passed but they are not returning my mobile phone .
    my detail are.

    name : roshan kumar
    w.o. no. :PH16A23006000002
    w.o. date. : 06-06-2016
    model :E653
    my no. :8827193841

    please help me to return my mobile phone

    thank you

    service center detail:

    Muskan Enterprises (Indore)
    208 Sunrise Tower, 579 MG road,
    Indore, Madhya Pradesh – 452001
    Email: [email protected]
    Ph: 91+ 8827130572,0731-4206433

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